FTD Flowers

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Store Information

Store Description	This description is solely provided by FTD Flowers
FTD.COM is an Internet and telephone marketer of flowers and specialty gifts. Founded by FTD, the world's oldest floral services organization, FTD.COM sells directly to consumers through its Web site, www.ftd.com, and its 1-800-SEND-FTD telephone number. Founded in 1910, FTD is one of the largest floral companies in the world and is a leader in quality, artistry and dependability. FTD connects approximately 20,000 North American retail florists and supports an international floral delivery network of 50,000 affiliated FTD Florists in 154 countries.
Customer Service
Corporate Address	3113 Woodcreek Drive Downers Grove, Illinois 60515

Email	custserv@ftd.com

Phone	1-800-736-3383

Live Chat	No
Phone Ordering
Phone	800-736-3383
Payment Methods
American Express Bank card COD Carte Blanche Cyber Cash Diner’s Club Discover JCB	Mastercard Money Order PayPal Personal Check Purchase Orders Store credit Visa
Special Services
Available 24 Hours a Day Confidential by Customer Request Only Customer's Info is Confidential Gift Services Available Guaranteed Security International Shipping Available Live Customer Representative	On-line Order Tracking System On-line Ordering Shopping Cart System One-Click Ordering Pickup locations Secure Ordering/Payment You Must Register
Delivery Options
FedEx 2 Day FedEx Ground FedEx Overnight International UPS 2nd Day UPS Ground UPS Priority Next Day	UPS Standard Next Day USPS Express Mail USPS First Class Mail USPS Media Mail USPS Priority Mail
Other:	In most areas of the United States and Canada, orders placed as late as 2p.m. in the recipient's time zone can be delivered that day (earlier times may apply to some areas and at holidays). Saturday and Sunday deliveries are available in some areas for orders placed by 12 noon in the recipient's time zone. Delivery by FedEx®, DHL® or UPS® At this time, flowers, plants, and specialty gifts delivered by FedEx®, DHL® or UPS® are only available for delivery in the United States. Next Day, Two Day, Standard Delivery (within 3 business days), or Saturday Delivery are available for most products. Perishable items may require Next Day or Two Day Delivery to avoid spoilage. Delivery to hospitals and remote areas may take an additional 3-5 days.
State Sales Tax
FTD Flowers collects sales tax in the following states:

Connecticut Illinois North Dakota Texas
Return Policy
Flowers & Perishable Products If you have received a defective product, we will replace that product to your satisfaction. To receive replacement product, please call us at 1-800-SEND-FTD (1-800-736-3383). Specialty Gifts Specialty gift items that are non-perishable may be returned for any reason, for a full refund (within 30 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

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FTD Flowers

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