10 out of 10 people found this review helpful.
Macbook Pro is a big disappointment
Date of Review: Oct 17, 2008
The Bottom Line: Not worth the money. Cost twice as much as a Dell and I have to run Vista to get online.
I've used IBM PCs for 16 years. Heard all this wonderful stuff about Macs. Basically got tired of buying a new PC every two or three years so I got the Macbook Pro, OSX Leopard, 15" screen, 3GB, ram, 200GB HD. CD/DVD/RW. By the way I paid more for this mac than the matched set of two Dells I bought in 05. My big problem is that every so often the Mac simply refuses to connect to my wireless modem. It has done this since I first got it; rarely at first but the frequency is increasing. Of course, being a new system I assumed I was doing something wrong. I finally called Apple support. I have called them at least 4 times for the same problem and each time they did something different to "fix" it. But now my free 90 days of support has run out and I'm on my own. No, I'm not going to spend another $280 for 2 more years of support. Yesterday nothing I learned from Apple would work and the Mac simply refused to connect to the internet thru my wireless modem. So what did Apple say was the problem? My modem of course. In spite of the fact that my wife's Dell, my old dell and at least 4 other pc's have all been connected, flawlessly, to my wireless, many at the same time as the Mac that didn't work. I've even had Apple support on the phone while the Mac won't connect, I'm telling them my wife is online and they don't believe me. They insist I reset the modem, then they tell me to enter in a certain URL to my wife's pc and tell them what I see. That was the only way they would believe hers was working. After all that they still had the nerve to tell me that there's nothing wrong with the Macbook; my modem must need a driver update! I have Mac using coworkers (3) who virtually called me a liar when I told them about the problem. They all insist that they've never had a moments trouble with their Macs, although one of them (my boss) has one of the other two (IT geeks) in his office almost daily trying to help him fix some 'little something' on his Mac, and we've never yet had an IT presentation given on a Mac that started on time, so I kind of think its like those guys with the big pick-up trucks that swear they get 22mpg. Yeah, right. So basically I paid nearly $3k for a Mac that I'm using to run Vista, which it does pretty well. But I could've saved $2K and bought a top of the line Dell that would do the same thing.
