Beware Maytag MDB Dishwashers
Pros:
cleans well, adjustable middle rack can be useful, holds cereal bowls well
Cons:
waiting for the repairman, often
The Bottom Line:
Don't buy it unless you want to see your repairman every two to three months.
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Overall Rating:
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Author's Review
We purchased a Maytag dishwasher model #MDB9750AWS from Sears on January 27, 2005. Sears installed it sometime around the end of February. Two months later, the little wheel that supports the middle shelf on the rack roller rail broke. It is a small, weak piece of plastic. To replace a piece of plastic slightly larger than a pea requires the whole middle shelf to be replaced, so the repairman orders it and then must come back 10 days later to install the shelf.
Today at the beginning of October, I am waiting for the repairman for the THIRD time in eight months. This dishwasher is not even a year old and I have had to stay home three separate times for the exact same thing to be repaired.
I have called Maytag to complain that this is an under-engineered, defective design and they should either issue a recall or a replacement part for a piece of plastic that is too weak to support dishes. My plates are bone china, not lead, and it cannot withstand their weight. I have so far received no satisfaction on this front.
I expect this part to continue breaking at its current rate of every two to three months. Since I am already burdened with this dishwasher, learn from my experience.
We did a lot of research with Consumers Reports and other on line groups, including this one, before we purchased this dishwasher. We bought this one based on their reputation. We are vastly disappointed by its weakness.
