Buggy and overpriced..
Pros:
Nice form factor. Windows CE. Auto-provisioning capable.
Cons:
Buggy firmware. Way overpriced. Poor implementation of feature set.
The Bottom Line:
Buy something else. Even with fixes, this is a poor value for the money.
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Overall Rating:
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Author's Review
As a VoIP enthusiast, I eagerly awaited this product's release. As an engineer for a VoIP telecom company, my hope was that this would finally be a wireless handset on par with the high-end conventional cordless handsets available from companies like vTech for my VoIP users.
The realities of the WIP-330 are simply disappointing, and leaving one wondering what went wrong.
Configuring the WIP-330 is easy enough. It registered to my open access point, and after obtaining an IP address I was able to log in over the network to the HTTP server in the phone and configure it easily.
However, operationally it leaves a lot to be desired. First off, the buttons on the phone are "hard" and sometimes unresponsive. If you quickly dial a telephone number, for example, it will often lose a digit along the way.
The worst of it is, however, that there are serious firmware bugs in the phone. After consulting with voip-info.org, I did upgrade to the most recent version (1.00.6 as of this writing), and most of the problems remain. These problems include: calls not ringing, "chipmunk audio", calls dropping for no discernable reason, and phone lockups.
There appears to be a headset jack on the bottom. This jack flat out does not work, so don't even bother.
The "call waiting" implementation is bizarre. I've had numerous dropped calls because the call waiting UI is cumbersome and inconsistent.
The Windows CE web browser has the potential to be useful, but the implementation of the UI on this phone makes it just painful to use.
In use, the phone gets uncomfortably warm.
In short, don't buy this phone, even on a bet, until Linksys works out some of the serious bugs I mention.
