This Cuisinart Toaster DOES burn fingers

My wife and I must vigorously disagree with a previous review. In fact, we have both sustained serious finger burns operating this appliance. The problem is that the metal top of the toaster gets very, very hot during operation, and the toast elevator knob/lever is very close to this metal. Thus we found that our fingers came in contact with the metal top at the end of toasting when we attempted to raise the toast to extract it. We've written to the company to alert them to this problem, but thus far have received no reply.