11 out of 11 people found this review helpful.
Best Bissell Yet
Date of Review: May 26, 2008
The Bottom Line: The best Bissell carpet cleaner considering price and features. Professional results at an amateur price.
I upgraded to this unit from a Bissell Powersteamer that had died after 3 years of use. We settled on this unit because it offered a nice balance of features vs. cost. I thought the extra spray nozzle on the Powershot was a nice feature, but I couldn't justify an extra $70 for it. Anyways, it had been a year between the Powersteamer's demise and our having the money to replace it coupled with two little kids and a dog running around and a long winter(I live in Wisconsin), and our carpets were NASTY! (We normally do the carpets once every 2-3 months.) Plus, right before we bought the Proheat 2X, our dog developed pancreatitis (hope I spelled that right)which translates into he was vomiting about every hour for 3 days. Needless to say every morning our carpet was a puke mine field. Lots of stains. So, my first task for the Proheat was to utilize the powerscrubber brush to spot clean that mess. It was like I was erasing the stains, it cleaned them up that fast. I still had to put a little effort into it, but nothing like I would have with the old unit. The only stains that it had trouble with are the ones that I had missed when they were fresh and had sat a couple days. Those I ended up pre-soaking and then trying again after a half hour or so. When I finally got to using the floor cleaning section, I had high hopes; it didn't disappoint. Even after a year of neglect, it got our carpets looking as close to new as they ever will (did I mention I have two little kids?), it did as good a job as any carpet cleaner I have ever used, including units like Rug Doctor. Bissell also sees to have fixed many of the problems that the older units had, you can remove the water tank without lowering the handle, the brushes stop running when you raise the handle to a full upright position so you don't burn a hole in your carpeting if you have to stop for a moment. They also seem to have made it so it can be repaired. On my last Bissell, the motor died so I ordered a new one for $45 figuring it was cheaper than a new cleaner. Long story short, I couldn't get the cleaner back together without it leaking somewhere because the motor was buried under all of the tubing and such for the wet stuff. I ended up tossing it in the trash anyways. Now, the wet end is in the base and the motor is in the handle section. It is also quieter than my last Bissell.
My only gripes are the fact that it doesn't hold much water; I had to refill 5 times doing my upstairs carpet including doing a water rinse pass. Also, there is no dedicated indicator for water flow to show when the tank is dry. You have to watch the water uptake in the front, when it isn't pulling anything extra up, you're out of water. Speaking of that, the "Full" mark on the tank is too high, I think it was calibrated with the assumption that 100% of the water you fill it with will be sucked back up out of the carpet. Obviously, it doesn't work that way in practice. Speaking of that, I felt that it did a good job of picking up the water, yes the carpet is still fairly damp, but I have never used a cleaner of this type that did not. Short of using a cleaner that employs straight steam (vs. hot water) you are always going to have residual water in the carpet. We left the windows open and ran the ceiling fan and the carpet was dry in a couple hours.