jhny
Pros:
looks sleek. fairly quiet. can wash dishes in either the top or bottom basket
Cons:
unreliable. bulky, difficult to fit. requires you use a rinsing agent for clean dishes.
The Bottom Line:
forget this dishwasher. for every reason outlined in the essay, it's just not worth it
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Overall Rating:
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Author's Review
Our experience with this Asko dishwasher has been nothing short of a disaster. It took Asko servicemen fully eight months to figure out what was wrong with the machine. And, when we wrote Asko headquarters complaining about the problems we were having, they came back with an insulting perfunctory letter, telling us to take it up with the retailer.
The dishwasher looks great and has received fantastic write-ups boasting, among other things, its environment-friendly features, such as using less water. Turns out that in order to get the dishes clean with less water, you have to buy and use a rinsing agent, which means adding more chemicals to the environment -- and spending more money.
That's the least of it. Soon after our dishwasher was installed, it started to fail to turn on all the time and then, it stopped turning on altogether. The top basket fell forward routinely. And unless we used the machine's extra-heat feature and a rinsing agent, our glasses were left with a filmy residue and required that I rinse them by hand after they are washed.
Also, there is no indicator on the machine to let you know when the cycle is finished, or even if you ever ran a cycle!
The service was lousy, too. Perfectly nice servicemen would come to our house, but never solve anything permanently. At one point, it took the servicemen fully three tries -- meaning three visits to our home -- to bring a correct replacement panel when the front panel of our dishwasher got dented.
And they are so bulky and idiosyncratic that they don’t fit easily into a standard or slightly less than standard dishwasher space. If the angle is off even by an eighth of an inch, the top basket tips forward when the door is opened. If it is pushed back just an eighth of an inch, the door doesn’t close because it hits the underside of the countertop. The latch on the door is so vulnerable that if any stress is put on the sides of the machine, due to any extra space of the hole, it breaks.
We had so many problems with the machine that one servicemen told us it was “our fault” for choosing the Asko model we chose.
Don't make the same mistake.
