Insufficient in every respect

I purchased two portable AC units in late March and in mid-May, the first hot day of the year, I discovered that neither one was capable of cooling a small bedroom. The store I bought them from wouldn't take a return since it had been over 30 days, and these units are only manufacturer warranted for 30 days!

The units tout both ease of use and quietness, neither is true. They both are so loud you can't hold normal conversations nearby, and watching TV is impossible without turning up the volume to loud levels. The controls are counter-intuitive. For example, to cool a room below 80, set the thermostat lower than 75 (it's actually mentioned in the manual!). There is also this non-nonsensical AUTO cycle -- auto what? Really dumb.

Don't just avoid this product -- avoid any retailer or manufacturer that sells it or that otherwise refuses to stand behind their appliances!