BabyAge

Bought a Highchair for my daughter and never got a tracking number and when I called 3 weeks after my purchase they had no record what so ever on why my product hadn't been shipped.  
I had to call the manufacturer directly (which only took me 2 minutes) to find out what they couldn't solve in 4 days  
Won't use this store anymore!

 I would not shop here again

It was a gift for my grand daughter's 1st B'day & arrived 2 days ahead of schedule! My daughter is so happy with the new table & chairs, & the b'day girl LOVES it! Great product for the price.

 I would shop here again

easy,fast! box was a bit demolished but item not affected.

 I would shop here again

Easy to use!

 I would shop here again

Was told delivery would be by Oct. 30 still have not received. Tracking site at Fed EX is not updating went out on the 10/23.

 I would not shop here again

Prices were great, selection was very good. Website easy to use. I will be shopping here again.

 I would shop here again

It was a smooth easy process from start to finish.

 I would shop here again

great deal and great customer service.

 I would shop here again

Returned the item and BabyAge could not be more helpful to return the item... very good customer service

 I would shop here again

BabyAge.com is a great online company to work with! I bought everything I needed for my little one from the pack and play to the car seat!!  It all came on time and was in perfect condition. 

 I would shop here again

BabyAge.com has always helped me to get what I need and I'm so glad they offer such a great selection.  The prices are reasonable and the shipping is always on time.  I love working with this company.

 I would shop here again

I have to admit, I was a little skeptical about buying baby products from an online retailer.  However, I was highly impressed with the ease of ordering.  My item was shipping promptly for a small shipping fee and my niece loved her new toy.  I couldn't have asked for anything better.

 I would shop here again

fabulous experience!  i bought a car seat from here and it arrived within 2 days.  i was SO impressed.  i would buy from here again because the prices are so good!

 I would shop here again

I just received a car seat from this company and it arrived in record timing.  Just what I was looking for.  I'd definitely shop from here again.  Great selection and prices.

 I would shop here again

I have wanted to get a stroller and car seat combo that I can keep at my house for when my grandson comes over. It was so easy to make my selection from BabyAge, they have everything!

The items arrived exactly on time and my grandson and I are having so much fun going for walks and car rides now!

 I would shop here again

COMPLETE JOKE OF A COMPANY!!!  We ordered car seats for our sons and were sent the wrong color.  I have spent a good portion of the afternoon on the phone trying to get someone in customer service that is non existent.  They tell you to dial an extension but don't tell you the extensions or give you them in the order.  After spending a couple of hours trying to get a hold of the returns department, I accidently dialed the number only to be told it was closed and to call back during normal business hours.  WTF!!!  I would rather get a vestectomy without anesteshia then deal with this company again.

 I would not shop here again

I searched all over online to find this Hope Jogging Stroller (I live in seattle and I really liked the built in weather shield) and found it through Amazon sold by babyage.com. It was "in stock" on both amazon and the babyage.com website.   Read full review...

 I would not shop here again

Terrible Experience. Don't count on BABY AGE. They let me know after 14 days of placing the order that they do not have it in stock. They advertised as "In Stock". False Advertising, Liars... NEVER EVER AGAIN. Wasted two weeks waiting. UNRELIABLE AND POOR CUSTOMER SERVICE.

 I would not shop here again

I bought a digital video baby monitor for our newborn, and I am very satisfied with the picture and sound quality of this product. The manual was easy to understand and set up was a piece of cake. It is a great deal for the price! My wife swears by baby age.

 I would shop here again

I placed an order with BabyAge and, after waiting for about 10 days and no information about shipping, I decided to cancel the order.  The representative that helped me did nothing.  Now, ten more days later (and no information about   Read full review...

 I would not shop here again

I was shopping for a crib for my first grandchild. I am unbelievably happy I decided on the Soho 5-in-1 Convertible Crib at BabyAge.com. It can evolve from an infant crib to a toddler bed to a full size bed, so it will be useful for years and years. The color matches perfectly and it was easy to assemble. I also bought the infant mattress and bedding on this website and I'm pleased with the rapid shipping of everything. BabyAge is a definite time-saver.

 I would shop here again

I am very satisfied with the reliability of babyage.com. When I found out my wife was pregnant with our first child and I wanted to surprise her by buying all the pregnancy essentials. I did much research and comparisons that lead me to find babyage.com. I purchased a pregnancy body pillow, prenatal heart listener, and bassinet, and was shocked when all three products arrived within days! The $9.99 flat shipping rate makes the total price affordable. She was very pleased with the products and decided to do her baby shower registry at babyage.com. We are definitely loyal babyage shoppers.

 I would shop here again

I ordered an outdoor playhouse for my daughter 5 days before her birthday. I did not expect to receive it on time, but to my surprise it arrived in 2 days! Shipping charges included, babyage offered the lowest price compared to other websites. It was very easy to assemble, I was capable of actually doing it myself. Would definitely recommend shopping at babyage.

 I would shop here again

I purchased bedding at BabyAge.com and during my online purchase I saw now wording about the 50% restocking fee that only applies to bedding.  Their returns section has a 30 day satisfaction guaranteed paragraph and it isn't until the last sentence two paragraphs later that it mentions that there is a 50% restocking fee on bedding.  I had to call to get a return authorization and no one told me about the restocking fee at that time.  I am guessing this is where they make their money.  I don't typically check web sites for these clauses but I guess I will start.  I would have kept the item and sold it on eBay for what I paid for it or for a small loss but not the 50% restocking fee.  Don't buy from BabyAge. 

 I would not shop here again

Horrible customer service. The package arrived damaged and with missing parts. Babyage REFUSED to provide the missing parts. Instead they told me if I have any issues, they don't want to hear them. Instead they sloughed me off and told me to contact the manufacturer. How about standing behind what you sell?

 I would not shop here again

I would strongly recommend not shopping here.  I chose the website since it said that the item would ship in 1 to 2 business days.  The link on the item for shipping details had us in a colored state that said 1 day delivery.  I wanted to   Read full review...

 I would not shop here again

I will never again purchase from this online retailer (babyage.com).  My recent experience went something like this...  Placed the order, and was sent the wrong product (wrong size).  I called customer service and was told the right one   Read full review...

 I would not shop here again

I received a gift from my Amazon baby registry from BabyAge.  I later learned that the product contained some potential toxins.  Even though it was past the 30 day window for returns, I contacted BabyAge's customer service and asked them to make an exception, given that my product was unopened.  They refused to do so.  When I asked to speak to a manager, it took over a month for them to get back to me and when they did, they again refused my request without even allowing me to speak to a manager.  Many stores who will make reasonable exceptions to their return policies, particularly when it comes to baby products that are often purchased months in advance off of gift registries.  At a minimum, they should have let me plead my case to a supervisor.  My advice -- go elsewhere.

 I would not shop here again

I ordered a stroller from babyage.com March 5th, 2009.  Today is April 2, 2009.  Babyage put the wrong province and postal code on the package for delivery with UPS.  I called babyage to notify them when I tracked the stroller to find out why it had not arrived yet.  Babyage was friendly, apologetic and said they would send out a new stroller.  This is April 2nd and babyage STILL has not shipped the stoller to me.  The customer service department is now "short" with me on the phone and can offer no explanation as to why the stroller still hasn't been shipped.  I am only told that "a manager is working on it".  When I ask to speak with a manager I am told the manager just stepped into a meeting. I have been told at least 4 times that someone would call me back, nobody ever has.   PLEASE don't shop at babyage.  The true colours of a company are how they handle things when things go wrong, and babyage is failing.

 I would not shop here again

As an excusive online shopper (3 kids) I found baby age when looking to buy two little tikes slides.  The price was lower than every where else with low shipping.  One of the slides was purchased for a birthday a week away.  I placed the   Read full review...

 I would not shop here again

Ordered Sunday night, paid flat rate 9.99 shipping, the HUGE sandbox was on my front door Tuesday morning.  I've NEVER gotten such a large package, for such a reasonable price, and so quickly.  I will recommend this site to all of my friends!  Thank you so much!  Keep up the great work!

 I would shop here again

hannah montana chair construction was not built with support bottom. the cover continues to slip off when sat in and has torn already.

 I would shop here again

Ordered a Today's Mom pregnancy pillow and it arrived very quickly - within 2 days.  Extremely impressed with the fast shipping and the item itself.

 I would shop here again

I recently placed an order on BabyAge.com for a changing table, wagon, crib mattress and portable changing pad. I was notified 4 days later by email that my order need additional verification and that I should call the customer service number. When I   Read full review...

 I would not shop here again

WHEN LOOKING AT REVIEWS, BE SURE TO WEIGH THE NEGATIVE REMARKS CAREFULLY.  I BOUGHT FROM BABYAGE.COM BECAUSE THEY WERE A "TRUSTED SELLER".  READ PLEASE - I ordered a 3 piece Dalani baby set from BabyAge.com.  When I purchased from   Read full review...

 I would not shop here again

My horrible experiance with BabyAge.com online purchaseI placed my order for a baby item (which is $15 less + free shipping), on this site and it said the order is placed, but was never shown on my orders page. Two days later i called   Read full review...

 I would not shop here again

Ordered a Schwinn bike on 12/10 with a promise of a delivery within 5-7 business days.  Received a message from their customer service manager stating that all orders prior to 12/17 had been shipped and that Schwinn allegedlly had "expedited" shipping.  Found out through UPS that it hadn't shipped until the 19th with an estimated delivery date of 12/30.  Called their customer service number only to have them re-state the same information I could get from the UPS website, *then* transfer me to another number where the office was closed Christmas Eve.  Absolutely clueless and unhelpful.

They apparently have a long track record of customer service blunders so my bad for not having checked more thoroughly.  Vote with your dollars and put these guys out of business since there are a number of reputable folks who are getting squeezed by the economy.

 I would not shop here again

Do not shop at BabyAge.They lied about whether or not the item was shipped. Not once.Not twice.Three times they lied and strung us out until the item was shipped too late for the occassion. Now they are making interest on our money   Read full review...

 I would not shop here again

Great 1st time experience with BabyAge. Price was the best for this product and it came with free shipping by paying with PayPal.

 I would shop here again

They charged my credit card for a item they did not have. I sat on hold for 35 minutes and they told me they would pass the information along not knowing how long it would take to put credit back on my card. They should of never charged my card until they shipped item. Then I spent 2 1/2 hours on the phone trying to find this item for my son for Christmas and finally found it paying 30.00 more for it. Very annoyed and disappointed.

 I would not shop here again