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YourBlinds.com

YourBlinds.com
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all YourBlinds.com listings

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I shopped around locally for Hunter Douglas wood and faux wood blinds. The prices I received from yourblinds.com were almost 50% less than my local Hunter Douglas dealers. I did some comparison shopping on the web for the the same Hunter Douglas   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fully satisfied with the handling of the order through delivery.

by zeesaleem, December 15, 2005
I was most satisfied with the order. Sales person was most crucial in booking my order. She went out of the way to educate me so that I was able to place correct order and made the right choices. I know that she spent a lot of time on the phone with me before I finalized my order. She had my full trust and that is why I ordered through her. To summarize:

1. Excellent delivery speed.
2. Perfect order accuracy.
3. Excellent sales-customer service (Jessica).
4. 110% satisfaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy, efficient, accurate, good customer service and great prices!

by debs9298, December 13, 2005
The site is easy to navigate, the customer service was very efficient when addressing my questions and my order arrived when they said it would. I was very pleased with my shopping experience and have recommended by word of mouth, yourblinds.com to a couple of friends.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent. Great selection and service.

by frenchsp, October 12, 2005
I was very satisfied with the service and the quality of products purchased from YourBlinds.com. I WILL use them again. Customer service was very helpful over the phone, on line ordering was uncomplicated/easy, everything was shipped promptly and packaged well.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

excellent service, great products

by bubba555, October 12, 2005
web provided good service and was understandable--had hoped to get blinds faster but we were advised quickly of ship date and it was met. Had one valance that was damaged during packing and we sent e-mail to your customer care group and they sent us a replacement in a matter of days. overall satisfaction is excellent from us.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Never talked to a human but it was like they held my hand every step

by emerac, August 11, 2005
What a great experience! The measuring instructions made me confident I was doing it right, filling out the order form was foolproof (lots of encouraging instructions) and the product was perfect. Each carton had corner reinforcement inside and out, the blinds were labeled for each window and packed gently in foam. I put off installing them because I dreaded the process but it was literally 10 minutes per blind -- drill four holes and snap in the blind and valance. They are crisp and perfectly fit and immaculate. I literally have never been more satisfied with an online shopping experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I previously ordered blinds from Smith & Noble and had a very positive experience. Based on the positive reviews posted on this site as well as the lower prices offered, I recently ordered 4 Hunter Douglas wood blinds from Your Blinds. The blinds were   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Your Blinds was a complete package: fast, friendly, with great quality and very cost effective.

by fieldcm, July 20, 2005
Our shopping experience was excellent. The web site was informative, and the customer service personnel provided fast and friendly service. Our blinds arrived very fast and were just what we wanted and just what we ordered. We were completely satisfied with our experience at Your Blinds.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Easy and Smooth from Time Order was Placed to Delivery of Blinds

by krcross, July 19, 2005
I was very pleased with the entire process from order entry to the delivery at our door.
Our blinds arrived much sooner that the 3 weeks we initially thought.
Our Blinds were well packaged and there was no damage during shipment.
We did have a few issues (missing clips & discolored valance) but they were corrected- resolved and new parts were delivered within 5 business days.

Yourblinds.com has provided excellent customer service during our entire process from start to finish.

We will purchase again!

I have friends building a new home and suggest that they also purchase window coverings from yourblinds.com

We have also had many compliments how the beauty of our Hunter Douglas Wood Blinds from friends, family and neighbors.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

very easy to order exactly what I needed

by gvq73, June 26, 2005
Ordering on YourBlinds.com is extremely simple. First, I read descriptions of the products (wooden blinds), which helped me select the right kind for all my rooms. Then, I read the measuring instructions and measured all my windows. Prior to ordering I was able to check exact prices by entering my measurements and comparing different brands. Once the blinds were ordered, I received a confirmation by email with an estimated delivery day. The blinds arrived in about 10 days in perfect order and carefully wrapped to avoid damage during shipping. The package included all the parts required for installation, without any additional confusing/spare parts, which often only confuse the customer. My husband installed the blinds by himself using the instructions included and had absolutely no problem with it.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

What a wonderful experience ordering from YourBlinds.com!

by klkrlk, May 28, 2005
I ordered a whole house of Hunter Douglas 2" faux wood blinds (24 total) on 2 May 05. I received an email notice from YourBlinds.com stating my order would be shipped on 9 May 05; I received my blinds on 11 May 05...super fast service! However, 1 blind was damaged in shipment and I was worried I would have problems with the return/reorder process...not so! I just went online and completed the "problem with blind received" form. The next day YourBlinds.com sent me an email stating my new blinds would be shipped on 20 May 05 and to hold on to the damaged blinds, as the carrier has the right to inspect the damaged blinds for 60 days; after 60 days I can throw out the old blinds. I received my reordered blind on 23 May 05. Where else can you get this kind of prompt, accurate, and reliable customer service? Oh, and by the way, I also saved approximately $1,000 compared to other retailers for the same blinds. I'm sold on YourBlinds.com and have been referring them to all my friends and would refer them to anyone wanting to get great customer service while saving big bucks!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Ordered, delivered and installed (by me) in one week

by egapam, May 4, 2005
I ordered 2 Bali cellular shades on a Saturday, they were delivered the following Friday and my husband and I installed them on Sunday. Ordering was very easy. I saved over 50% off the retail price. I love my new window treatments and will be ordering from YourBlinds.com in the future.
M

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent product, value, pricing and customer service

by alkalk, May 3, 2005
First of all, your customer service is excellent. I had to make a change in the color and make of the blinds and your customer service rep followed up with me multiple times to make sure the order was correct. The order arrived quickly and was accurate. I've shopped with you twice and will do so again. I've also recommended you to friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
The first arched window wooden blind I received was broken into numerous pieces, but it was replaced fairly quickly so I ordered two more for the other windows. I ordered them on Feb 26. My expected delivery date was approximately 2 weeks. My credit card   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 2/5.0 store rating
 

My shopping exerience was terrific.

by ldmdkm, April 5, 2005
Before selecting to do business with YourBlinds.com, I investigated the Better Business Bureau records for several online blind companies. I selected YourBlinds.com because of their outstanding BBB report. After doing business with YourBlinds.com, I can see why they have such a good reputation. Their customer service and customer support representatives are terrific. An inquiry that I made about a color sample was made promptly by a personal phone call from customer service. A minor problem with my order after delivery was corrected promptly and satisfactorily. I am completely satisfied and thrilled with my new blinds and will recommend YourBlinds.com to everyone I know.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Awesome customer service, products and pricing

by weezk, April 1, 2005
i love my new blinds, and was extremely satisfied with the help i received from Tracy and the staff at YourBlinds.com. i had originally ordered blinds that had a motorized tilt but did not need the remote. two days later i was informed the remote must be ordered with it. the web site however did not specify that, and would have brought the price up considerably. Tracy called me and informed me of this and went through much length to help me pick out other blinds. i just love the Hunter Douglas blinds i received. i will definitely be ordering from YourBlinds in the future and have already recommended YourBlinds to several other prospective customers. thanks again. LK

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent, will buy again and again.

by bursell3404, April 1, 2005
YourBlinds.com sells great products and handles customer service issues with great effectiveness. My blinds arrived sooner than estimated and far exceeded my expectations. Stop buying those junky overpriced blinds at your big-box home improvement center. I will and have referred to everyone looking for blinds.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I am one happy camper!!!!

by drurywoodson, March 12, 2005
I just ordered from them again. So far, we've done 8 rooms with YourBlinds. The service is always friendly, and they have every brand you'd be interested in at phenomenal prices (at least 30% below local retail!) with no shipping and no tax (unless you live in Texas). At this point, all of our rooms have window treatments, but when it comes time to upgrade you can bet we'll be ordering from YourBlinds.com. I recommend them to all my friends and acquaintances.

Oh, I probably ought to mention that I've generally been happier with the Comfortex products than the Hunter Douglas products. My motorized HD products have required factory service twice in less than a year (which is totally HD's fault -- YourBlinds is very helpful with factory service requests). I'm also a big fan of the Comfortex radio remote control. Once you get past their lousy documentation, it is a lot more convenient than the HD IR control.

Order your swatches now, and before you know it, you'll have beautiful window treatments at phenomenal savings!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Talk about shopping in its most speedy, simple form! YourBlinds is so far ahead of most retailers,it's amazing. My goal was to cover a bathroom window that faces the driveway, without shutting out all the light. Yourblinds had every kind of shade I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Customer Service, but I feel Comfortex has MANY issues!

by dexkabud, January 3, 2005
Many issues delivery & defects in product. Still have not received entire order. Customer Service response time was very good at least.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Could not ask for any better!

by psynoff, January 1, 2005
Had a great experience with YourBlinds.com. Tracey was so helpful on the phone as we worked together through the process of measuring for some weird window shapes and sizes.

The blinds arrive early, installed easily, and are perfect.

Thanks YourBlinds.com. Why can't all companies on the web be as good as you folks?

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fast, easy, and professional

by rudebox, December 22, 2004
I had my first shopping experience at YourBlinds.com recently, and was very impressed. The product selection was extensive, and the website was very informative and complete. I have never ordered custom blinds before, but it was a real breeze. I checked with several competitors and found the prices at YourBlinds were good. The order process was quick and easy. I received an automated order confirmation immediately. About a day later I received an email with an estimated ship date. Then I received an email confirmation with tracking number as soon as it shipped (which was 2 days earlier than anticipated). I was very impressed with the speed, as I ordered on Monday, and received my custom blinds on Friday of the same week! Very good experience. I will be ordering a few more sets shortly.
RR

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Customer satisfaction is their goal.

by dplencner, December 17, 2004
I was apprehensive about trying another online blinds store. I had already had a HORRIBLE experience with WindowVisions.com.
My entire experience with YourBlinds.com has been WONDERFUL!! Their customer service is extremely responsive. My blinds were shipped when they said they would be. When I received my blinds, UPS had damaged one of them. YourBlinds.com had a new blind to me within a week. This has been a great experience and I recommend this site highly!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

a very good experience

by rvtravler, December 9, 2004
The order process was very smooth and easy to understand,the order status was promptly provided and the blinds were received in a timely manner. I was impressed with the quality and fit as well with the price. I would recommend yourblinds.com to friends and plan to place another order for sheer window coverings with you this month.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Smooth and satisfy!

by olwepinions, November 22, 2004
The ordering process is simple and straight forward from YourBlinds.com Web site. My order was filled and delivered very quickly.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
I had a special need for a top-down/bottom-up blind, and found that the only reasonable way to get one was to order from a web-site. That made me nervous, as I had never heard of any of the companies, and had no way to tell who was any good and who   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great prices great service

by plum904, October 5, 2004
I shopped localing at all the retail shops for solar shades for 5 extra large picture windows in my new house. I priced these identical blinds at JcPennys, American Blinds, 3-Day blinds and had Costco come out and give me a bid. I saved about 45% over the lowest quoted price by buying through Your Blinds. I am completely happy with the customer service. I had one blind show up which was damaged from a staple that pierced the shipping box. Customer service was quick to resolve this problem.

Jackie G.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

I would not hesitate to recommend YourBlinds.com to my family members and friends.

by septgirl0930, October 1, 2004
I was impressed by how easy my shopping experience at YourBlinds.com was. I ordered a total of 13 blinds. The website informed me of proper measuring procedures for specific products and I was kept informed, at all times, of the status of my order. I received my order as promised. Four blinds suffered damage during shipping. I notified customer service via e-mail and was immediately informed of replacement blind delivery information. NO HASSLES. I am truly a HAPPY CUSTOMER and would not hesitate to recommend YourBlinds.com to my family members and friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Extreme Customer Service

by b8351, August 31, 2004
I have been working with Tracy for approximately a month
and from start to finish the experience has been wonderful.
She has been extremely helpful through the whole process and
I can not wait to receive my blinds. I have priced them in
local stores and nobody can come close to your pricing. The
experience has been great and I am very confident in recommending your site to all my friends.
Thank you.
Sally

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

exceptional, outstanding, fantastic!

by wilkesm, August 3, 2004
One of the best online shopping experiences ever. Living in Florida, I have windows in excess of 141 inches. I have searched for months and months to find AFFORDABLE and QUALITY blinds for the size of my windows. I finally found the yourblinds.com site. Extremely easy to use, exceptional prices, and outstanding quality. I've already had compliments from neighbors about the blinds and several have already asked for the website so they too can order from yourblinds.com.

I will definitely keep the site bookmarked! THANK YOU for making my home look fantastic!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellence Plus! .... Friendly, Polite and Superb Customer Service ..... a special thanks to Tracie!

by zachnryder, July 22, 2004
After spending 2 hours with a "window blind expert" in a chain discount home improvement store, we thought there must be a better way to order blinds. We found www.yourblinds.com, ordered samples, followed their instructions for measuring and ordered new blinds for our office. The blinds fit, look and work so well that we have just placed the order for the great room and kitchen ..... and will be ordering the rest of the house soon. On 4 windows, we saved over $200 from the discount store prices, they arrived quickly, were simple to install and they look absolutely outstanding! Thank you Your Blinds ..... we appreciate the excellent service, quality and price. Jo & Dale - Manzanita, Oregon

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very reasonable prices and excellent customer service.

by rwwnorth, July 12, 2004
Great customer service. My order was processed immediately and received within a few days. A couple of the valance end caps were cracked. When I notified YourBlinds.com, they immediately processed a replacement order, and I had the replacements within a few days. Throughout the process, I was constantly kept advised of the status of orders and shipments by email.

This contrasted sharply with a previous experience with a similar blinds order that I placed with decora-homes.com, which arrived with a part missing. Decora-homes.com never responded to any of my emails or phone messages (left on their answering machine, which was always on no matter when I called), or even to attempts by the manufacturer to reach them on my behalf.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I would definitely recommend this vendor.

by skim152, June 30, 2004
Purchasing anything that is custom order can be tricky
over internet, and I had to think really hard to see if I wanted to do this, but I went ahead and did it anyway.
The sales person who helped me (Linda/Tracy) was both very
helpful, and was very patient in working with me to figure out exactly what I wanted. They also helped me with choosing the colors that I wanted. When the merchandise got to me, I was very satisfied with the quality of it.

I would definitely recommend this vendor.
It's really 3 things, that will make them recommend them highly. 1) quality 2) service 3) price. All of the three criteria must work together to make a repeat customer indeed.

I saved a lot of money buying over real store.
I think I got better service from yourblinds.com than if I went shopping in a real store!

Installation was easy too. Only because the quality is good, and the things fits, and it works.
I did it myself.

Delivery came in very reasonable time, and was in good packing. came with bubble wraps and then in box.



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Wonderful, I couldn't be more pleased!

by skyking263, May 27, 2004
Ordering was very easy and they have a very nice selection. I used yourblinds.com after having a very bad unsuccessful experience with Windowvisions.net. Yourblinds.com deliver my blinds to my exact specifications in 9 days from when I ordered. I will be ordering from them again in the near future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fast customer service response, great pricing, quick delivery

by goldenjudy, May 27, 2004
I have ordered from other on-line companies but never again because www.yourblinds.com is the best!!--great pricing, fast response to questions and quick delivery. Definitely will order again and recommend the website to friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent: every aspect of dealing with YourBlinds was easy and surpassed my expectations.

by jbeswick, April 26, 2004
I thought the website was excellent: it was very fast and very easy to place the order. I particularly liked the ability to add window sizes and the site would calculate everything and build the custom order.

The delivery speed was good and I liked the fact that I received regular emails on the progress of the order. When the blinds arrived, the packaging was good so the blinds were in perfect condition, and the installation instructions were very helpful. I also thought the quality of the product was much higher than I expected and visitors to my apartment have often commented on the blinds positively.

Overall, I would recommend your site to anyone I know buying blinds. Your company is proof that Internet businesses can not only function as well as 'real' businesses, but can save time, provide a first-class product and save money.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

was hesitant to order on the net but found the service, price and product excellent.

by knnelson, April 22, 2004
I was a little hesitant to order on the net but found the service and product were excellent. Superb customer service by Traci. Very helpful on ordering and customizing my order. Delivery was prompt and I am very satisfied with the entire transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I would definitely recommend this site to window treatment shoppers!

by tsorell, April 22, 2004
I was extremely pleased with the value and service I received. The blinds were exactly as depicted and look great. Customer service was prompt and accurate.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Could not be better customer service

by carolb78, April 15, 2004
I could not be more pleased with my experience with YourBlinds. The lady I've dealt with on the telephone has been very friendly, helpful, and diligent. I had a question about the color I ordered and she immediately got the information and called me back. When the blinds arrived, some parts were missing for the valance. I called and she said she'd take care of it right away. She called me back in just a few minutes to let me know what she had done and what I could expect. I will definitely recommend YourBlinds - either ordering by internet or telephone. Customer service is so rare these days that it is almost exciting when I find it, but YourBlinds is one of the rare businesses that seems to have it.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Dealing with YourBlinds.com was a very good and satisfying experience.

by maxie38, March 9, 2004
It was easy to place my order. The person who I spoke with was knowledgeable and pleasant. The blinds were delivered in a timely manner and in good shape.
We will do business again with YourBlinds.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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