Yardiac.com

I had to cancel my order due to shipping taking over two weeks. Order placed on June 16th. When following up two weeks later (but not all business days as a rep pointed out), I was told the item was in stock but not yet shipped. After another 4 "business days" I was advised by a phone call I had to place yet again, the order would not be shipped till the following week. Taking your shipping process an unacceptable amount of time. The plants I bought thinking the planters would be here, just died in the flat with not sufficient soil. I was more than unhappy. When requesting to cancel order, not one rep tried to even get the order to me ASAP to keep the sale. When I asked the question why was the item in stock but not being shipped there didn't seem to be a answer for that question. No one wants a season item a month after purchase. The entire experience was very disappointing. Simply planters shipped to a friend of mine within 5 days with no extra shipping being paid for. I assumed I would have a similar experience which did not happen.

 I would not shop here again

satisfactory

 I would shop here again

Cool stuff! I was impressed by the selection - you carried the very thing I was looking for. I will recommend you to others.......

 I would shop here again

excellent

 I would shop here again

Excellent. Easy, delivery when promised. Would definitely order through Yardiac again.

 I would shop here again

excellent price. easy to order ,two thumbs up

 I would shop here again

Shipping charges not provided at checkout. Call to service indicated I would receive an email with the shipping charges. 3 hours later received email stating that my item was not available.

 I would not shop here again

I ordered the outdoor portable sink on 6/5/09. The ordering process was fine and I got a confirmation email as well as another email that said that the order is being processed and will be shipped within 48-72 hours. That is the last I heard from the company. It was a Father's Day gift and once it got closer to Father's Day, I sent an email to as what the status was. I received an automatic email that said someone would address if for me. After a few days, no one did. I finally called and the customer service rep checked the order and said that they weren't able to get it in, so they would give me a refund. She said that they were in the process of calling people, but that seemed like a convenient thing to say. I would have appreciated a quick response from my email at the least. The best thing would have been another email saying that the item was on backorder and have that sent weekenly. Then I could have decided if I wanted to wait for it or not. Thank you for reading this.

 I would not shop here again

Nice site

 I would shop here again

Good experience, but I had to wait about 6 weeks longer for my order becase it was on backorder.

 I would shop here again

I placed an order on 5/30/09. The purchase has been charged to my credit card. Per the order tracking, the order has still not been filled and therefore not shipped. I sent an email over 10 days ago asking for an update as I wish to cancel the order and receive credit on charge card, but I have not received a response. Too bad...I have ordered from them in the past and service was fine.

 I would not shop here again

been over two weeks no product

 I would not shop here again

It has been 22 days since we ordered. Can,t track order. Have tried to contact by e-mail and left phone message but have not heard from anyone. Don

 I would not shop here again

Very efficient, great inventory.

 I would shop here again

Its been three weeks since I placed the order, still haven't received the mdse but my credit card was charged immediately. If I hadn't contacted them I doubt my order would ever have been shipped... will not use them again.

 I would not shop here again

It took longer than expected to receive the order. It wasn't the shipping that took the time, it was the prep to ship. As well, the box had excessive amounts of tape holding the box together. There were several holes in the box as well. Not sure whether this would have been the merchant's issue or the shipper (Fedex) but....

 I would shop here again

The product was delivered on time and no hassles with the vendor. The website was easy to use and proved to be accurate and reliable.

 I would shop here again

Excellent service and selection-good pricing

 I would shop here again

product didn't work as advertised

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I called to find out when I could expect to receive my purchase and was treated badly

 I would not shop here again

Yardiac.com spends more money advertising themselves and making sure they are listed high on Goolge search, then they do as a company getting it right. A simple order was initially set to ship out two weeks after the order (without mentioning if it was in stock or not)?!?, however Yardiac.com never wasted any time hitting my credit card. Then without any notice Yardiac.com added a few more days to the shipping date, and the only way of finding out was logging on to their website, no email notices. Then without warning again, they delayed again shipment for another 3 1/2 more weeks. Most of the summer will be over before this patio umbrella order will arrive. I also see lots of complaints about the customer service and non responsiveness. *** DO NOT ORDER FROM THIS COMPANY!!! ***

 I would not shop here again

The web site was difficult to locate your merchandise and once you clicked to purchase it did not proceed easily. I finally received part of the order and requested an update on where the rest of the order was. I got an automated reply that someone would respond, but that has not happened nor have I gotten the merchandise. Very poor customer service.

 I would not shop here again

Quick and easy

 I would shop here again

Billed my credit card and never received my order Terrible business people

 I would not shop here again

I ordered a bird bath plus two other smaller items. The smaller items arrived fine, but the bird bath remains undelivered. I called customer service, and was told that I would be e-mailed later that day as to its status. I still have not received that e-mail. I will now have to call again. I liked the variety of products, but I know I'll hesitate before ordering again.

 I would not shop here again

very effecient & reliable

 I would shop here again

(2009) Ordered merchandise from Yardiac.com on March 15th. My credit card was promptly debited. However, the merchandise had not shipped. Repeated visits to the webite showed shipping dates that continued to be delayed. After several phone calls and lots   Read full review...

 I would not shop here again

hard to get straight answers from them. there is inaccurate/incomplete information on website. hold times are also too long.

 I would not shop here again

Overall not bad!

 I would shop here again

Prices too high and was charge a fee for changing my order.

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I encountered no problems and am well satisfied with their service.

 I would shop here again

no problems at yardiac.com

 I would shop here again

Very satisfied with our first transaction - both the product and the extremely fast delivery!

 I would shop here again

good

 I would shop here again

On April 28 I ordered a Bon Appetitie backpack for 2 which was to be shipped by May 7. I called Yardiac on May 19 because I had not yet received the backpack. They couldn't tell me why it hadn't been shipped, but promised that someone would call me on May 20. May 20 has come and gone and I have no call from Yardiac, nor, as based on a check of my order status, has the item been shipped. I am extremely disappointed in the handling of my order and don't know if I will order again from Yardiac. It will depend on how they handle this situation.

 I would not shop here again

There was a large selection and an on-line person for questions who was very helpful. The item came in a timely fashion and was very well made. I would absolutely use this company again.

 I would shop here again

You web page provided what we needed to order the soaker hoses. The process was efficient and satisfactory.

 I would shop here again

Satisfied

 I would shop here again

My charge card was charged for the items and I hadn't received the item and no followup as to where it was or when it was coming. I had to call to find out what was going on. Very disappointing. I also wanted it before open house and it still hasn't come. very disappointing.

 I would shop here again

Only half of my order arrived twelve days after I ordered it, and the rest of it I had to cancel because it has been a month and this item wasn't even on backorder status. Their website is difficult as some of their categories do not open or it opens to another product than what I was clicking on. If they can work on expediting their shipping, communicate better with order status and get their website in order I think it will be a great place to shop. Otherwise, there's too much competition for them to be this shotty or average.

 I would shop here again