Tool King.com

My shopping experience was great and I received the item when expected. However, the item had a slight problem. To avoid any delays we fixed the problem ourselvs and alerted Tool King of the problem. I am supposed to be receiveing something (not sure what) for our troubles. I have yet to receive it but it was only one week ago. I hope they live up to their promise becuse I will definately buy from them again if they do.

 I would shop here again

All tools arrived on time and in excellent condition, very satisfied. Prices were very good.

 I would shop here again

Great web shopping experience! Will continue to shop with Tool King! I always check prices and have found them to be the best buys!

 I would shop here again

Selection and availability and delivery were all great.

 I would shop here again

Quick, and I ofund what I needed. Thanks!

 I would shop here again

Super fast service.Product tracking showed my order in process on the day I recieved it. I really did not know what the status was. I still would buy from them .

 I would shop here again

fast shipping, good selection, need to insure all parts are present before shipping

 I would shop here again

The price and fast shipping were great, but they mistakenly charged me for a more expensive shipping method that I did not ask for. They did correct the problem, but they didn't really let us know what was going on.

 I would shop here again

Fast delivery, the product was in perfect condition

 I would shop here again

Product was quickly in stock after it was out of stock when I tried to order it. Thney sent me an email to tell me that it was back in in stock and the price did not go up after the product was back in stock .....

 I would shop here again

Quick. Good price. Arrived as expected. Done.

 I would shop here again

very good only one small thing that i should have worked out for myself was that in the UK we use 240volt electric and the charger i got was 110volt with a two pin plug. i tried to use the tracking and couldn't get it to work. but i am very please with tool king thank you for your service

 I would shop here again

A very good site to shop from. $6.00 shipping was great as I received my item with in 7 days.

 I would shop here again

Overall, it was a very pleasant experience shooping on-line at Tool King. It did take some time to process the order (2-3days after I had placed the order) but once that was done, it shipped on time. I did notice that the tracking link provided was not always working, but going direct to the ups tracking site helped. On the whole, on-line shopping with Tool King had far fewer hiccups (the processing time and the broken tracking link) than compared to other on-line shopping experiences that I have had. Thanks for the great experience!

 I would shop here again

My shopping experiance was very good. I really like the way the website keeps a log of all orders and allows you to check status or print out an invoice. I would however like the ability to sort/filter by brand when searching for a tool.

 I would shop here again

Very good. Your survey however is something I may not respond to again, as I don't like being forced to fill in a box like this to submit the form.

 I would shop here again

LOCATED ITEM, SELECTED AND PURCHASED IT, RECEIVED IT IN GOOD TIME AND FASHION, ALL WENT AS EXPECTED, I BUY FROM THEM OFTEN

 I would shop here again

Great refurbished product for great price. All good except one of two batteries seemed heavily used.

 I would shop here again

I ordered three router bits from them that I received on 12/15/03. One of the bits they sent me was the wrong one. I have sent four emails to date, 12/27/03, and have heard nothing back from them. They don't have a contact phone number on their site so email is the only way to reach them. I will never shop from them again!!

 I would not shop here again

ToolKing.com advertises free shipping but then adds $6.00 handling charge. This is a deceptive and misleading practice when advertising free shipping. I will not do business with anyone who attempts to deceive.

 I would not shop here again

Excellent experience. Found what I was looking for online at a very competitive price. The product was shipped immediately and arrived within three days. I am extremely satisfied. The tie was professionally packaged and cost me well under the price of other places online.

 I would shop here again

I love this store it rocks i bought almost everything in their store and their customer service is the best I have ever used!

 I would shop here again

I needed a portable table saw, considered a remanufactured saw, and a tech support rep recommended ToolKing as a source. I ordered a Makita 2703 10" portable table saw. ToolKing had a great price on the remanufactured (by Makita) saw. The ordering process was easy to follow. One nice feature is the ability to enter your zip code when reviewing a product to get prices on the various shipping options. This is very handy when comparing online purchases, or comparing online buying with a local merchant's price.

A negative review listed here indicated I should check their BBB record. I went to www.bbb.org and the BBB online form allows you to enter a URL to generate a company report. The Denver BBB lists three complaints, all resolved, since September 2001 with only one complaint in the past 12 months. ToolKing has been in business since 1978. Being in business that long might indicate a good track record of service. I noticed a couple manufacturer Web sites list ToolKing as a source for their products.

I received the product as ordered, promptly. Note, I did not need to contact customer service and therefore can't comment on it.


 I would shop here again

Ordered 2 items on Jan 10, 2004 Received delivery on Jan 15, 04. That is great, but they sent the wrong items. I contacted them on 1-15-04 when I opened the package. Since $456 was involved, I wanted to straighten the matter out right away. They DO   Read full review...

 I would not shop here again