ShopTableLamps.com

The delivery time was much too long. I have ordered lighting before at other sites and receive merchandise much quicker. Lamp shades were not delivered with the lamps. when I called they said they forgot to send the shades and would and then the next day FEDEX delivered the shades. Every time I called I would have to explain my problem all over again to a different person. When told the lamp shades error would be corrected they did not even offer my any type of express shipping. luckily the error ended up being FEDEX and shades arrived the next day. I called and told the company so they would not mail out double shades. In conclusion, just too much confusion and way too long deliver time.

 I would shop here again

My first order was lost and they couldn't find it, so they sent out another one after my third phone call. It took about four weeks to get the lamp.

 I would shop here again

as advertised just what I wanted

 I would shop here again

I have already written a note to complain and have gotten no response. The lamp I ordered was supposed to be yellow as stated in description and it is "gold". I'm not happy with it and when I tried to return it I understand that I have to pay the shipping back to you and that made me unhappy again. The cost of lamp was $79. and it will cost me $40. to return it so that is a silly thing for me to do and still have no lamp. I still have it all packed and ready to ship back but now I feel stuck with it. Bottom line, Your return policy is awful. I will never buy on line again and tell my friends about this experience with ShopTableLamps.com.

 I would not shop here again

THANK YO, EXCELLENT SERVICE

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great

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TERRIBLE CUSTOMER SERVICE!!!!! Purchased recently with them and received a damaged item which I am having a terrible problem returning. Will never purchase from them again and should have just purchased from lampsplus.com.

 I would not shop here again

I found the lamp thru a google search. I was unable to find this specific lamp by using the ShopTableLamps.com webpage menus. I could only find it by using the search option and entering 'architect'. Frustrating

 I would shop here again

I had looked at many websites to find lamps for my living room. This site had exactly what I was looking for and they go with our new furniture just great. Thank you for a wonderful shopping experience and product!!!

 I would shop here again

We bought two matching lamps with crackle bases which we loved but we hated the shades. They were too dark for our apartment and we wanted to return them. The company said they would take them back but would not give us a credit or change the shade. We paid $160 for each lamp and now we have to replace the shades, which will cost us more. It's a shame. I  love the quality of the shade and would prefer a different color shade of the same quality. Too bad. I won't ever shop with them again.  This was a purchase of close to $400.00

 I would not shop here again

easy to shop site you had the type of lamps I needed to replace after my home was lost due to fire damage. I am very happy with the quality of lamps I purchased

 I would shop here again

I DO MOST OF MY SHOPPING ON LINE AND SO FAR HAVE HAD LITTLE DISAPPOINTMENTS.

 I would shop here again

picture of item and description was accurate. shipping and packing was adequate for such a delicate item. quality of item was as expected and I am completely thrilled with my purchase.

 I would shop here again

Great experience and I would order again. Thank you

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lamp was nicer than I anticipated and was packed very well

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Loved shopping at ShopTableLamps. They have a wonderful selection. Something I would not have found where I live. I was very pleased with the free shipping too. I will definitely return and have recommended ShopTableLamps to my friends.

 I would shop here again

The website was attractive and user friendly. I especially liked that you could narrow down your search by clicking on different categories. Although there was a delay in filling my order, I apppreciated that the company sent me a notification card. Perhaps they can add a feature to their website that tells you that the product is currently out of stock at the time you are making your purchase. Tracking the delivery date of my package was also very easy.

 I would shop here again

very user friendly site good prices no shipping charge

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I sent an e-mail requesting an adjustment on our bill as one of the lamps (bedroom) has a defective 3-way swith, only 2 work. I asked for an adjustment as I didn't want to return for a minor defect. 2 in our household have medical disabilities and winter weather makes getting around difficult. I still have not received a response to the e-mail.

 I would shop here again

My sister was visiting for Thanksgiving and commented on the lamps I received from ShopTableLamps. She requested the name of the website so she could use it as she is in the market for new lamps. I recommeneded them to her.

 I would shop here again

Easy to navigate site; good pictures; easy ordering and checkout. Would like to see better descriptions of products; often was too brief and didn't cite features.

 I would shop here again

I liked the product however they were too short I returned them but I have not yet received any confirmation that the items were received back in satisfactory condition and I have not received a credit yet? can you check on that for me thanks

 I would shop here again

The lamp was ordered and within days I received it.

 I would shop here again

Had no issues with the order, but the lamp was shorter and cheaper looking when I got it than it was in the picture.

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Customer service was more than exceptional. A small problem with the lamp I purchased was rectified quickly and with no hassle whatsoever. I would purchase from them again.

 I would shop here again

This was a gift. The recipient and I are somewhat disappointed in the bronze base. It was actually molded plastic and cheap looking. But, the lamp was inexpensive. Maybe the wording was a little misleading.

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transaction good

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Very Satisfied with the merchandise

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The whole experience was very impressive.

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Lovely lamp at a very good price

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It was a wonderful experience. Everything went well and I woul purchase from them again and recommend them.

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I found the service and the delivery of the product excellent

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Very pleased.

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I am an avid online shopper. when researched my lamp at shoptablelamps.com, I was very impressed with the quality of the website. This is why chose them. Still, customer service was terrible. I had to call back over 5 times within a week. The high number of calls were due to getting the round aroung about the status of my lamp. I did not get any concrete help until I threaten to I go to another website for the lamp. Will never do business with them again!!!

 I would not shop here again

The delivery was a bit longer than I expected, but all products came in good shape and are of excellent quality

 I would shop here again

delightful

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I was really surprised that you had such a large selection to choose from. I was very pleased. Thank You for the fast way I recieved them. They were a gift to my mother and she really loved them.

 I would shop here again

I was extremely impressed with the price and the whole experience.

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received lamp had a defect in the shade, called and lamp was promptly replaced. Very satisfied with merchandise and pricing is very good.

 I would shop here again

The order took longer to receive than I expected. Packaging was poor and one glass panel was broken. There was confusion regarding my replacement request which included a phone call to my home. It has been more than two weeks and I still have not received my replacement panel. I would not purchasing anything more from this company because of their poor service.

 I would not shop here again