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ScooterDepot

ScooterDepot
 
Average Rating: 2.5/5.0 store rating
On-Time Delivery 4
Customer Service 1
See all ScooterDepot listings

Read 18 reviews
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Showing 1 - 18 of 18

 
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crappy

by ktc810, September 27, 2009
will never deal with them again. bought a 150 cc scooter and the stupid thing hasent worked for more than a week straight. it has also been falling apart.dealing with tech hasent been bad unless u say why should i be calling them every other day. go somewhere else if if dont want a piece of crapsent in the carb. 2 different times at my own cost. still dint recieve my mirror that was broke on delievery. bacxk reflector fell off. starter button broke. dies down every couple of days. electronics keep acting up.  oh and to let you know i bought this in april of this year

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Absolutely horrible. Scooter doesn't run

by lrzaworski, September 7, 2009
H O R R I B L E!!! Stay away!!!  We ordered a pink scooter. Customer service and delivery were flawless.  Drove it 2.8 miles and that was it... dead in the water.  My husband had to take the carburator off and send it back for a new one.  Just got that and it leaks from every gasket.  Now we need another carburator from them and keep wasting money now for return freight.  What a waster of money!!!!  By the time he does get a brand new scooter working, it will be winter and I won't be able to ride it.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience, great dealer

by jpvabeach, August 17, 2009
I would have to agree with dobie315.  On 7/27/09 I ordered a 150cc scooter to give me something to ride to work and save on gas.  The people at Sunny Sports were great.  They took my order and it was shipped within 48 hrs.  I was told the shipping company would take 6-9 business days to deliver to Va Beach, VA but I ordered on a Monday and the scooter was delivered at my house on Friday!  The only problem I had was the battery was draining very fast and would be dead in less than a day.  I called tech support and the guy immediately identified the problem as a bad voltage regulator.  Unfortunately the regulator was not in stock, but they ordered it and said it would only be a week.  I should be here in a day or so and did not cost me a penny.  I plan to buy a 49cc scooter from them for my 16yr old to get to work.  I would recommend Scooter Depot/ Sunny Sports.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

BUYER BEWARE!!!

by kolson123, August 1, 2009
Very DISAPPOINTED w/ the 200 cc dirt bike which was purchased for my son's birthday.  It arrived later than they stated & w/ different (goofy) decals & front panel which states "coolster" instead of "off road". Well, within approx. 5 x's of riding and not even using a tank of gas the throttle cable broke.  I called them on 7/9/09 and they stated we would receive the part within 2wks. I recalled on the 29th since we still did not receive or hear anything and Richard stated that the part wasn't even in yet and told me he would check into it and get back to me. Again, nothing... so I called again on the 31st and Richard stated that they now needed to order the part from China and it will take an add'l 2-3 wks to receive it from there and then they would ship it from CA to NY! I was shocked and asked why we were never called back and he stated that his desk was filled w/ people he needs to call.  That statement alone speaks volumes.... BUYER BEWARE!!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

FANTASTIC BUYING EXPERIENCE-TRY IT!!

by smilevirginia, June 26, 2009
Scooter Depot Rocks!  I got great advice, a super scooter, delivered exactly when they said it would be, absolutely no problems-even how to vids on trunk mounting.  I could not be happier! Great selection on scoots that don't cost a kidney.  I got a white Xingyue (Zingway) Ita 150 delivered in 6 days for $1350.  The crate was nearly indestructable and there was only one tiny tiny itsy bitsy blemish on the rear about the size of an apple seed. I wish I needed another scooter, I'd do it again! Save yourself some cash, call scooter depot.  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Terrible! Unethical company!

by pfkunze, May 4, 2009
WARNING! DO NOT ORDER FROM SCOOTERDEPOT! They took my order over the phone and offered me a $100 discount if I paid by check. I completed my order over the phone with Amanda and mailed the check that day. The next day she called and said they did not have the color I requested. I did not want any other color so she said she would mail me back my check when it arrived. Instead they received by check two days later and immediately cashed it AFTER I was told it would be returned. They now want $75 to return MY $1600. I have no scooter and no $. I am suing them in small claims court and reporting them to every agency I can find. Consumers need to stick up for themselves and get rid of companies like this.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Wasn't terrible but had a better experiece with countyimports

by djfresno, April 30, 2009
I have tested a few places and would suggest http://www.countyimports.com for your purchase. Any place online can be hit and miss but I like that they have a store front and know they actually have a business location to call and talk with someone.

I thought scooterdepot was decent with what I bought so who knows maybe it really is hit and miss and depends on the luck of the draw with discounted scooters and mopeds.

No problem with countyimports.com though so try them out.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Don't even deal with these guys

by ktrimmer, April 13, 2009
Worst customer service ever they do not know what they are doing.  They did not even send my order through and lost my order.  THey are a bunch of idiots who have no idea what they are doing.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

EXCELLENT!!!

by dobie315, March 31, 2009
STOP!!!!! READ THIS REVIEW BEFORE READING THE OTHERS!!!!I placed an order with "Scooter Depot" on 3/23/09, I received my scooter on 3/30/09 (keep in mind, I live in St. Pete, FL). Everything from the customer service to the delivery was flawless.   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Terrible experience. I will never purchase from this company again. My intentions were to purchase an ATV for my 8 year old daughter for Christmas. I was advised by one of the sales reps that the 49cc would be a good match for her. Being ATV illiterate I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My son loves the dirt bike!!!

by gs33201, November 17, 2008
I purchased a dirt bike for my son about a month ago from Scooter Depot / Sunny Sports Inc. The overall purchasing experience was great. A salesperson called me 10 mins right after I made the purchase online to confirm the order for preventing fraud, which I think it was necessary and was greatly appreciated. They didn't have the color my son picked at first, but we did receive a free helmet as promised when we agree to change the color. I'd like to say thank you Scooter Depot for providing such an outstanding customer service and the most important is that my son loves the bike!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Price, Professional Customer Service. Fast Shipping!

by a_thompson, October 28, 2008
Price was great! Got my scooter just as advertised. Title/MSO received on time. Fast shipping and good customer service. I'm very satisfied and would recommend it to anyone!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Sad first-timer :-(

by silverscooter, October 8, 2008
Over all the purchasing experience was faily easy with this company. I placed my order online Thursday evening (10 2). That same evening I got a call to advise me that the scooter I had ordered and my 2nd choice were no longer available. The salesman   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 5/5.0 store rating
 

great experice shopping at scooterdepot.us-

by ilovescooters9, August 7, 2008

As advertised, it was fully assembled with the exception of the rear view mirrors, windshield, trunk and battery. The rearview mirrors are a little tricky to assemble, especially when you account for the lack of instructions! Once that was assembled (~15-20 mins) the rest was a piece of cake...
I rode it and it was a nice, smooth ride. And to my surprise, the bike was much larger than I expected (a pleasant surprise!)
I am extremely happy with the purchase.
I have recommended the bike and company to some of my friends...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 
Ordering the scooter was the only part of the process that was easy. After that it has been pure hell. I was listed as being in the 4 day shipping zone. It took 14 days and instead of being 99% assembled "This Item comes 99% assembled (battery set up,   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Very evasive and some times rude on the phone, Especially Mary

by discustedwis, June 26, 2008
I too have had a bad experience with scooter depot.
I ordered a 250 scooter.
They said it would be in on the 10Th of June and then to me in 8 days.
Well on the 19Th of June I called and they said they were to coming in on the 24Th and always were.
Two days later they called me with there stuck on the dock in customs and we don't know when they'll be released but we have a good deal the 260 for the price of the 250. This is the price of the 260 (some good deal.) In the end they sent me my money back. I did get that, if the check clears the bank.
I wanted the Touring model not the Sport model.
So 2 months later I still have no scooter I am starting from scratch looking again.

Disgusted in Wisconsin


x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Dreadful, terrible, never do business with this company!

by debrahf, June 10, 2008
The ABSOLUTELY WORST CUSTOMER SERVICE I have ever experienced with ANY purchase EVER made. The employees of this third-hand company are all IGNORANT. So ignorant, that in fact, a sales person (1 of 6, an Asian lady) told me that I "sounded" like a size Medium for a helmet. The employees flat out LIED ... avoided ... disregarded ... unbelievable. My only hope now is to get American Express to dispute the charges. Scooter Depot US is completely wasteful.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

bad bad customer service after the sale

by dumont449, October 14, 2005
they sent the bike as described but have never sent the necessary certificates so that the bike can be registered. After repeated attempts to communicate with them I still have a $1400.00 piece of equipment I can NOT ride legally on the street. Be VERY Careful they promise lots and deliver nothing as to customer service after the sale!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

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