Pashmina Boutique

I only know what I bought. There wasn't enough of a description of the item to help make a purchase, or else there weren't customer reviews to help. Cashmere sweater was very thin, seemed a bit smaller than average for size ordered. I can get much better quality for less on EBay and probably will, next time.

 I would shop here again

Color of product closely matched color guide on website

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Fast service. Excellent product. Very easy to order and got my coat I ordered in about 3-4 days without any extra charges.

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nice quality sweater

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Delivery was faster than I expected... product was perfect... I was thrilled.

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Excellent customer service. An item was substituted for an out of stock item I requested, but did not want and I was able to communicate directly and almost instantly with the vendor via email. The transaction was completed to my total satisfaction. Highly recommend them.

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purchased a pashmina from this merchant via ebay. the transaction was very simple and i received the merchandise about a week later. would purchase from this merchant again.

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The blanket was in excellent condition but one of the stones in the necklace was cracked. They sent me a new one as soon as I gave them a tracking # . They were so nice and helpful.

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I was not notified that there would be a delay in shipping this item, and missed being able to give it as a Christmas gift.

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Easy--the color was a bit off, but that could have been the monitor as well.

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Three times that I ordered sweater, I was emailed and informed that it is not in stock. The website itself should be updated with the stock status so the customer knows what is available or not.

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NO PROBLEMS...

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My package was lost. The order cost me $180.00 but Pashmina Boutique sent it via a USPS service that did not require a signature upon receipt. It apparently was left on the doorstep in the open and probably was stolen. The tracking information was confusing: it was not clear it had been delivered until the next day. Calls to PB were not reassuring. They want to blame USPS. They did not offer a replacement and say we have to wait 21 days before making a claim. I ordered on 12/14 and they have my $180 but I have no Xmas gifts to give.

 I would not shop here again

I would shop here again. Delivery was on time for Christmas!

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I just do not like getting follow up emails that are unrelated to my order. I keep a list of places I've ordered from and look at it to order again. When I get updates about sales, or items i should look at - it makes me less likely to shop again, as that may increase the unwanted emails. Overall - I liked the scarf and am looking forward to giving it to a friend for christmas. I would also return to shop here for other cashmere items. The prices were fair and my order simply appeared.

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Excellent experience. I'd purchase from site again.

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I need to know if my order is going out. I have contacted your company by email but no answer...let me know if my products are coming please..that is what i am trying to find out...giving you the chance to have a great survey reply... ball is in your court now..Happy holidays! brenda heise

 I would shop here again

The charcoal gray cashmere scarf was in good condition, not excellent. It had a light (off white)colored strand meshed in the fabric that was noticeable on one side. Otherwise it was in good condition.

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Excellent assortment, good price for product & shipping. Easy website to view & good information provided. I looked a many sites before ordering here so I know that I ordered from a good place. Prompt delivery of exactly what I ordered. Now, if I could just be sure that they will be the perfect christmas gift; but that's not Pashmina Boutique's problem

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Web site worked well. No problems ordering. No problems receiving merchandise. Just as expected.

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Quick, easy, received quality product.

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The site is easy to navigate. The products are high quality.

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great experience

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I have never bought cashmere before. Started doing some research. Im sure I got what I bought. I have been told to be careful. I think with the multi ply cashmere. Details of quality should be explained.

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Well-designed web page, excellent quality in products

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I am from Venezuela and allways wanted to buy a cashemere sweter. I buyed 3! and I liked yhem very much. I will recommend your store, you can be sure of that.

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Very nice robe. I had been a bit hessitant because it was expensive and there is always a risk in purchasing without being able to touch and feel but it was excellent and I'm very pleased.

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Completely reliable service. Excellent quality merchandise.

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I received my order in four days and was very happy with my purchase

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I might if the return policy had been clearer and taken care of as quickly as my items were charged to my account. I still cannot get an answer on whether or not the items I returned were found and if my account was credited for all items returned. Please contact me to discuss the billing.

 I would shop here again

product very poor material sinthetic imitation bad quality

 I would not shop here again

Well designed website - easy to navigate, good pictures and descriptions;and easy to purchase from. Very good product range and excellent prices. Excellent customer service - responded very promptly to a pre-purchase email enquiry; range of shipping options inc. an economical International one,which suited me; and gift wrapping, although not taken up, was nonetheless a nice option available. ********* Only suggestions to improve it would be more information on the people who actually made the garments; (ie) The 'Fairwair' campaign aimed at promoting fair pay and conditions for textile workers both overseas and in the domestic industries of western nations. In the end, I took Boutique Jewels at their appearance, and purchased; although perhaps I ought to have pressed for a bit more information, as the garments bought would ultimately provide little joy if it turned out they were made by some impoverished child 'tied to the loom', and recieving only a pittance for their labours. The site also sold Ivory products, which although made of Mammoth tusk, nonetheless contribute to demand for this material(Ivory). This is naturally not good for those endangered creatures from which it is sourced today - Elephants and Rhinos. If would be a big boost to Boutique Jewels if they did sign up to the aims of Fairwair or make similar disclosure regarding production; and again decided not to restock further ivory items, which in the end represent a miniscule part of their product range anyway. As the founders/foundresses of the Body Shop and Starbucks have shown, Ethically made products are fast becoming the new chic; and so they should be.

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Excellent products at an outstanding price on time efficient delivery

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As best as I can determine the errors in delivery were solely the fault of the carrier, FedEx. Pashmina Boutique says they credited the additional fee paid for 3 day delivery since that did not occur.

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I did not receive a rebate.I don't think one was offered.

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excellent

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The web site was easy to use and very helpful. The Pashmina purchased was not the right color (I ordered white to go with a wedding gown but the actual color was an ivory or ecru). It also has an odor. I will be returning the Pashmina today.

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Excellent customer service.

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site was easy to navigate and complete my purchase.

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I haven't received my shawls yet but the merchant has kept me up to date regarding their shipment and so far so good!

 I would shop here again