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OnlineSports

OnlineSports
 
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 4
See all OnlineSports listings

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The service I received was very...

by OnlineSports Shopper, May 29, 2004
The service I received was very professional. The item I purchased was of the highest quality and I could not be more pleased with the entire process.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Price, availablity and selection were...

by OnlineSports Shopper, May 17, 2004
Price, availablity and selection were all excellent. Would definitely shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The product I order was no longer...

by OnlineSports Shopper, May 17, 2004
The product I order was no longer available. Customer service was on the ball and contacted me with another item available. Excellent job.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Good experience--on time. I appreciated...

by OnlineSports Shopper, May 11, 2004
Good experience--on time. I appreciated the emails/notifications to show me the company was working on my order, etc. Very organized and I received my order quicker than expected. This is very minor, but the product I ordered did not have a picture online showing me exactly what it looked like, however I knew from other web sites what I was after. In this case, I was looking for a Jorge Posada Bobblehead from a particular company and I was looking for a particular action pose--where he is in catchers gear, waiting to catch a pop fly at home plate. I assumed this company only had one model of this player, so I ordered it without seeing a picture from online sports. Little did I know, that there was another model of this player, one where he is batting, and this is the one I received. I like it, not as much as the one I was after, but I feel it was my fault for not double checking on the bobblehead. Anyway, this sort of minor problem could possibly be avoided if there were pictures of every product on your website. But I would shop at Online sports again without hesitating. thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I have received several emails...

by OnlineSports Shopper, May 11, 2004
I have received several emails regarding my purchase, but not the purchased item. I have yet to contact them myself as the date for expected shipment has not arrived. I appreciate the email updates, but I wish I had been told the item was out of stock from the beginning, and I would have ordered from someone else. I actually ordered two step sounters on 4-28 from different websites. The other one arrived May 1st. The one from OnLineSports is not here as of may 11.

x I would not shop here again
Overall Rating: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

WORST CUSTOMER SERVICE EXPERIENCE !!!!

by tjsmumm, May 11, 2004
We Purchased a schwinn stroller from online sports. What a HORRID experience !!!!!.. we got our stroller and attempted to put the front wheels on .. no luck one of the wheels did not latch on to the frame so we called online sports and they said they would call us back the next morning .. which they did first they said they would replace it then they needed more information then they said they would only send us the wheel.. this went on for a week and a half. so here i sit with a stroller that is not usable .They have said they would ship another one out to us as of yesterday ( 3 weeks after we got the original) we'll see!!.. Mind you My child will be driving by the time i get the replacement stroller !!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Very good. It just took a little too...

by OnlineSports Shopper, May 10, 2004
Very good. It just took a little too long to get the product, but it did get her in the time they said it would.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Delivery was sooner than the 2-3 weeks...

by OnlineSports Shopper, May 8, 2004
Delivery was sooner than the 2-3 weeks leadtime mentioned online.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Prompt delivery allowed us to have the...

by OnlineSports Shopper, May 6, 2004
Prompt delivery allowed us to have the supplies we needed for our club tryouts. The $25 per item for next day air is quite a bit high, but when you've got to have it, you've got to have it!

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The products I purchased were not...

by OnlineSports Shopper, May 6, 2004
The products I purchased were not cheap, but the service was prompt and the quality of the products was good.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

one frustration: the johnson johnson...

by OnlineSports Shopper, May 6, 2004
one frustration: the johnson johnson athletic 2" cotton tape I needed was backordered and it was a few days before I was informed. The customer service representative did however substitute a comparable product for the same price and shipped it to me as quickly as possible. This was extremely helpful, because I was injured. Thanks. How to improve: make sure you have all of the products you sell in stock

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 3/5.0 store rating
 

I had an excellent shopping experience....

by OnlineSports Shopper, May 6, 2004
I had an excellent shopping experience. The customer service personnel were very friendly and helpful.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Delivery was extremely fast. Their...

by OnlineSports Shopper, May 6, 2004
Delivery was extremely fast. Their website had every possible permutation of aerobic and workout mats possible.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

There is a huge selection of products...

by OnlineSports Shopper, May 6, 2004
There is a huge selection of products to choose from, especially for the team I was interested in. The website is easy to follow and very pleasant to view. I spent over an hour just looking at all of the products offered and actually got more ideas for future gifts.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I have filled out your questionnaire -...

by OnlineSports Shopper, April 20, 2004
I have filled out your questionnaire - you should not expect me to have to write something too. Your need for my input merely shows that you did not adequately design your questionnaire.

  I would shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Customer service was very helpful when...

by OnlineSports Shopper, April 19, 2004
Customer service was very helpful when I contacted them about receiving the rocking horse in time for my grandson's first birthday.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

It was very helpful in helping me find...

by OnlineSports Shopper, April 19, 2004
It was very helpful in helping me find a birthday present for my dad. There was plenty of catergories to choose from and a great variety of products.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I could not find this product at any...

by OnlineSports Shopper, April 14, 2004
I could not find this product at any retailer and a colleague suggested I try you. I not only found it lickety-split on your site, but it arrived just a few days later. Excellent overall shopping experience. I'll be back.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I liked the ease of ordering my...

by OnlineSports Shopper, April 7, 2004
I liked the ease of ordering my basketball hoop system and the price was great. I did have a concern in that I was told I would be emailed when the item was being shipped. But a week after I had ordered it I hadn't heard from anyone regarding my order so I did contact customer service. It turned out to be a pleasant surprise to know that my order would be arriving to me the next day. Thanks again for the great service!

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Was delighted to find what I was...

by OnlineSports Shopper, April 7, 2004
Was delighted to find what I was looking for....was having a very hard time. Prices reasonable, too.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I was given an estimate of about 3-4...

by OnlineSports Shopper, April 5, 2004
I was given an estimate of about 3-4 weeks. I was really suprised when it came in one week.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Nicole was wonderful and so very...

by OnlineSports Shopper, April 3, 2004
Nicole was wonderful and so very helpful to me. I would not only purchase from online sports again, but would personally ask for Nicole because she made the transaction smooth and was so good about following up! % stars for online sports and Nicole too! Holly Cosgrove from Florida

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

After placing an order with this...

by OnlineSports Shopper, April 3, 2004
After placing an order with this merchant I now am recieveing SPAM mailings. I can only associate this with this merchant as this was not an issue prior to this order and I did not interact with any other internet service during that time.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Ordering and payment options were easy....

by OnlineSports Shopper, April 1, 2004
Ordering and payment options were easy. I received a personalized receipt of order and payment from an Online Sports representative. The merchandise arrived on time and was even nicer than I had expected; also well packaged and wrapped. I was very happy with my shopping experience through this merchant!

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

many good sport products.easy to...

by OnlineSports Shopper, March 31, 2004
many good sport products.easy to find.good describtion of the products.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

My shopping online sports was ok . The...

by OnlineSports Shopper, March 28, 2004
My shopping online sports was ok . The only thing was I received the wrong size and I have not received the right size yet.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Product shipping charges very...

by OnlineSports Shopper, March 25, 2004
Product shipping charges very reasonable. Shipping date was a little slow but when shipped the product was received on the ground date promised.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My order was purportedly delivered, but...

by OnlineSports Shopper, March 24, 2004
My order was purportedly delivered, but never actually arrived. It may have been the fault of UPS, but so far there has been no resolution of the problem.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

no problems, item purchased was...

by OnlineSports Shopper, March 23, 2004
no problems, item purchased was represented accurately

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great experience, timely delivery....

by OnlineSports Shopper, March 19, 2004
Great experience, timely delivery. Thanks!

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I received my order really fast, just...

by OnlineSports Shopper, March 18, 2004
I received my order really fast, just four days, and I live in Europe. All the shopping process was easy and secure.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

excellent service couldn't ask for...

by OnlineSports Shopper, March 17, 2004
excellent service couldn't ask for better service

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

disappointed that it did not have my...

by OnlineSports Shopper, March 14, 2004
disappointed that it did not have my size. Disappointed that when I asked if you had thorlo socks i received no answer.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 1/5.0 store rating
 

It was great! The service was fast and...

by OnlineSports Shopper, March 14, 2004
It was great! The service was fast and the sales team was sharp and informative. Thank You.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

We found what we wanted and were...

by OnlineSports Shopper, March 14, 2004
We found what we wanted and were looking for and at a good price.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The delivery was prompt - earlier than...

by OnlineSports Shopper, March 10, 2004
The delivery was prompt - earlier than expected. Price was fair. I'll use the vendor again in the future. I found the online catalog convenient.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The people were friendly and helpful....

by OnlineSports Shopper, March 10, 2004
The people were friendly and helpful. I knew when my order left and the expected date of delivery.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Online Sports had the jersey I...

by OnlineSports Shopper, March 10, 2004
Online Sports had the jersey I wanted..Other merchants that I went to did not....

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

excellent service. Items were delevered...

by OnlineSports Shopper, March 10, 2004
excellent service. Items were delevered on time and in good condition.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Pretty good purchase experience. I...

by OnlineSports Shopper, March 7, 2004
Pretty good purchase experience. I will probably use the website again.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

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