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The service I received was very...
by OnlineSports Shopper, May 29, 2004
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The service I received was very professional. The item I purchased was of the highest quality and I could not be more pleased with the entire process.
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Price, availablity and selection were...
by OnlineSports Shopper, May 17, 2004
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Price, availablity and selection were all excellent. Would definitely shop here again.
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The product I order was no longer...
by OnlineSports Shopper, May 17, 2004
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The product I order was no longer available. Customer service was on the ball and contacted me with another item available. Excellent job.
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Good experience--on time. I appreciated...
by OnlineSports Shopper, May 11, 2004
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Good experience--on time. I appreciated the emails/notifications to show me the company was working on my order, etc. Very organized and I received my order quicker than expected. This is very minor, but the product I ordered did not have a picture online showing me exactly what it looked like, however I knew from other web sites what I was after. In this case, I was looking for a Jorge Posada Bobblehead from a particular company and I was looking for a particular action pose--where he is in catchers gear, waiting to catch a pop fly at home plate. I assumed this company only had one model of this player, so I ordered it without seeing a picture from online sports. Little did I know, that there was another model of this player, one where he is batting, and this is the one I received. I like it, not as much as the one I was after, but I feel it was my fault for not double checking on the bobblehead. Anyway, this sort of minor problem could possibly be avoided if there were pictures of every product on your website. But I would shop at Online sports again without hesitating. thanks.
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I have received several emails...
by OnlineSports Shopper, May 11, 2004
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I have received several emails regarding my purchase, but not the purchased item. I have yet to contact them myself as the date for expected shipment has not arrived. I appreciate the email updates, but I wish I had been told the item was out of stock from the beginning, and I would have ordered from someone else.
I actually ordered two step sounters on 4-28 from different websites. The other one arrived May 1st. The one from OnLineSports is not here as of may 11.
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WORST CUSTOMER SERVICE EXPERIENCE !!!!
by tjsmumm, May 11, 2004
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We Purchased a schwinn stroller from online sports. What a HORRID experience !!!!!.. we got our stroller and attempted to put the front wheels on .. no luck one of the wheels did not latch on to the frame so we called online sports and they said they would call us back the next morning .. which they did first they said they would replace it then they needed more information then they said they would only send us the wheel.. this went on for a week and a half. so here i sit with a stroller that is not usable .They have said they would ship another one out to us as of yesterday ( 3 weeks after we got the original) we'll see!!.. Mind you My child will be driving by the time i get the replacement stroller !!
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Very good. It just took a little too...
by OnlineSports Shopper, May 10, 2004
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Very good. It just took a little too long to get the product, but it did get her in the time they said it would.
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Delivery was sooner than the 2-3 weeks...
by OnlineSports Shopper, May 8, 2004
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Delivery was sooner than the 2-3 weeks leadtime mentioned online.
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Prompt delivery allowed us to have the...
by OnlineSports Shopper, May 6, 2004
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Prompt delivery allowed us to have the supplies we needed for our club tryouts. The $25 per item for next day air is quite a bit high, but when you've got to have it, you've got to have it!
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The products I purchased were not...
by OnlineSports Shopper, May 6, 2004
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The products I purchased were not cheap, but the service was prompt and the quality of the products was good.
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one frustration: the johnson johnson...
by OnlineSports Shopper, May 6, 2004
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one frustration: the johnson johnson athletic 2" cotton tape I needed was backordered and it was a few days before I was informed. The customer service representative did however substitute a comparable product for the same price and shipped it to me as quickly as possible. This was extremely helpful, because I was injured. Thanks. How to improve: make sure you have all of the products you sell in stock
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I had an excellent shopping experience....
by OnlineSports Shopper, May 6, 2004
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I had an excellent shopping experience. The customer service personnel were very friendly and helpful.
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Delivery was extremely fast. Their...
by OnlineSports Shopper, May 6, 2004
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Delivery was extremely fast. Their website had every possible permutation of aerobic and workout mats possible.
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There is a huge selection of products...
by OnlineSports Shopper, May 6, 2004
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There is a huge selection of products to choose from, especially for the team I was interested in. The website is easy to follow and very pleasant to view. I spent over an hour just looking at all of the products offered and actually got more ideas for future gifts.
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I have filled out your questionnaire -...
by OnlineSports Shopper, April 20, 2004
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I have filled out your questionnaire - you should not expect me to have to write something too. Your need for my input merely shows that you did not adequately design your questionnaire.
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Customer service was very helpful when...
by OnlineSports Shopper, April 19, 2004
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Customer service was very helpful when I contacted them about receiving the rocking horse in time for my grandson's first birthday.
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It was very helpful in helping me find...
by OnlineSports Shopper, April 19, 2004
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It was very helpful in helping me find a birthday present for my dad. There was plenty of catergories to choose from and a great variety of products.
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I could not find this product at any...
by OnlineSports Shopper, April 14, 2004
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I could not find this product at any retailer and a colleague suggested I try you. I not only found it lickety-split on your site, but it arrived just a few days later. Excellent overall shopping experience. I'll be back.
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I liked the ease of ordering my...
by OnlineSports Shopper, April 7, 2004
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I liked the ease of ordering my basketball hoop system and the price was great. I did have a concern in that I was told I would be emailed when the item was being shipped. But a week after I had ordered it I hadn't heard from anyone regarding my order so I did contact customer service. It turned out to be a pleasant surprise to know that my order would be arriving to me the next day. Thanks again for the great service!
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Was delighted to find what I was...
by OnlineSports Shopper, April 7, 2004
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Was delighted to find what I was looking for....was having a very hard time. Prices reasonable, too.
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I was given an estimate of about 3-4...
by OnlineSports Shopper, April 5, 2004
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I was given an estimate of about 3-4 weeks. I was really suprised when it came in one week.
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Nicole was wonderful and so very...
by OnlineSports Shopper, April 3, 2004
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Nicole was wonderful and so very helpful to me. I would not only purchase from online sports again, but would personally ask for Nicole because she made the transaction smooth and was so good about following up! % stars for online sports and Nicole too! Holly Cosgrove from Florida
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After placing an order with this...
by OnlineSports Shopper, April 3, 2004
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After placing an order with this merchant I now am recieveing SPAM mailings. I can only associate this with this merchant as this was not an issue prior to this order and I did not interact with any other internet service during that time.
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Ordering and payment options were easy....
by OnlineSports Shopper, April 1, 2004
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Ordering and payment options were easy. I received a personalized receipt of order and payment from an Online Sports representative. The merchandise arrived on time and was even nicer than I had expected; also well packaged and wrapped. I was very happy with my shopping experience through this merchant!
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many good sport products.easy to...
by OnlineSports Shopper, March 31, 2004
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many good sport products.easy to find.good describtion of the products.
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My shopping online sports was ok . The...
by OnlineSports Shopper, March 28, 2004
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My shopping online sports was ok . The only thing was I received the wrong size and I have not received the right size yet.
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Product shipping charges very...
by OnlineSports Shopper, March 25, 2004
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Product shipping charges very reasonable. Shipping date was a little slow but when shipped the product was received on the ground date promised.
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My order was purportedly delivered, but...
by OnlineSports Shopper, March 24, 2004
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My order was purportedly delivered, but never actually arrived. It may have been the fault of UPS, but so far there has been no resolution of the problem.
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no problems, item purchased was...
by OnlineSports Shopper, March 23, 2004
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no problems, item purchased was represented accurately
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Great experience, timely delivery....
by OnlineSports Shopper, March 19, 2004
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Great experience, timely delivery. Thanks!
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I received my order really fast, just...
by OnlineSports Shopper, March 18, 2004
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I received my order really fast, just four days, and I live in Europe. All the shopping process was easy and secure.
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excellent service couldn't ask for...
by OnlineSports Shopper, March 17, 2004
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excellent service couldn't ask for better service
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disappointed that it did not have my...
by OnlineSports Shopper, March 14, 2004
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disappointed that it did not have my size. Disappointed that when I asked if you had thorlo socks i received no answer.
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It was great! The service was fast and...
by OnlineSports Shopper, March 14, 2004
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It was great! The service was fast and the sales team was sharp and informative. Thank You.
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We found what we wanted and were...
by OnlineSports Shopper, March 14, 2004
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We found what we wanted and were looking for and at a good price.
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The delivery was prompt - earlier than...
by OnlineSports Shopper, March 10, 2004
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The delivery was prompt - earlier than expected. Price was fair. I'll use the vendor again in the future. I found the online catalog convenient.
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The people were friendly and helpful....
by OnlineSports Shopper, March 10, 2004
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The people were friendly and helpful. I knew when my order left and the expected date of delivery.
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Online Sports had the jersey I...
by OnlineSports Shopper, March 10, 2004
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Online Sports had the jersey I wanted..Other merchants that I went to did not....
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excellent service. Items were delevered...
by OnlineSports Shopper, March 10, 2004
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excellent service. Items were delevered on time and in good condition.
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Pretty good purchase experience. I...
by OnlineSports Shopper, March 7, 2004
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Pretty good purchase experience. I will probably use the website again.
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Showing 201 - 240 of 310 |
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