Linensource

Full review
There's a reason why LinenSource.com has been rated low. It's not the site, which has many glitches, it's the quality of some of their products. I'm focusing on quilts.

This is a company that has perfected the art of showing products to their advantage in photographs but the quality of the product itself is hidden until you've spent $23 to ship it to your home from where-India?

I once had a small business with a Mennonite quilter. She told me that the minimum stitches per inch one should expect from a quilter was 5 and that the more stitches per inch the better. LinenSource.com quilts are made with very low tread volume per inch and stitches of about 2 at most 3 per inch. Those are the ones that are hand stitched.

I like quilts and wanted some for our house but didn't want to pay too much. Here again you get what you pay for. Although my quilts were in the $100-$150 range, they were very poorly made. All the LinenSource quilts I own are cotton and are made of the very cheapest thread count, similar to a flour sack, actually worse. You can see the weaving of each thread clearly. Think cheap madras cloth or maybe even cheese cloth, very almost open weave.

The colors rarely match the photographs. I ordered a light rose colored quilt that turned out to be peach. When I called customer service I got a rude person who made no excuse for this problem on their part. The most recent order I placed was for an opaque almost white bed skirt with a French look. I received a multicolored cotton bed skirt that wasn't even close. In the same order I received a quilt that was so cheap it didn't even come close to the the picture on line and in their catalog. Often their quilts are just a repetitive patterns printed in cotton with stitching outlining the flowers, etc. That was acceptable to me but the art and colors shown in the pictures are much better, richer that what you receive. It almost looks as if an artist goes in with colored magic markers and makes the fabric look very good, even in closeups, but what you receive is the actual fabric which is a great disappointment. I returned both recent orders and said that's it. Three strikes and you're out.

Finally I've had enough. I won't even go there to look around anymore in case I might be tempted to try again with them and I have canceled their catalogs.

To summarize:
1) Deceptive pictures.
2) Very poor quality quilts. Their sheets, etc may be fine.
3) Website full of glitches
4) Overcharging for shipping. Return shipping may be free but who wants to pay $23.00 just to see something.
5) Spotty customer service. I've had good and bad but you never know what you're going to get.