CTI

My experience was extremely positive!
First, they had the very best price, and their online listing not only assured me that the product was in stock, but even stated exactly how many units they had in stock at the time I was placing my order, which in my mind eliminated any concerns that I would be told it was "back-ordered" after I had already made my purchase, as sometimes occurs with some other dealers.
Secondly, it was very simple to complete the order online.
I did have one question about how to fill out the request for free shipping, which was part of the deal, and I emailed CTI and within hours received a very friendly personal reply and clearcut instructions.
Next, I received continuously updated automated emails from CTI reporting each step in the fulfillment of my purchase and shipment.
And, most importantly, the product arrived within the promised time, packaged securely, in perfect condition, and just as ordered.
I was very happy with CTI and would certainly do business with them again.

 I would shop here again

Delivered as expected. Would shop with CTI again.

 I would shop here again

Trustworthy. I was in need of SCSI drives and found that they happened to be local. I visited their offices and picked up exactly what I was looking for after knowledgeable tech assistance. Operation looks legit. I'd feel safe knowing that someone actually visited their business and that things appear straight.

 I would shop here again

I heard about a product available through CTI and went online and ordered after 5 pm EDT -- I received the product the next morning -- I was so impressed -- The best experience of online shopping EVER - out of scores -- at least 100.

 I would shop here again

As advertised, new sealed product and quick shipping.

 I would shop here again

The price was great, everything went fine.

 I would shop here again

CTI did a good job on this order. The printer ended up being back ordered for a few days, but they kept me informed as to the filling of the order. They told me it would be one week when I ordered and their stock must have come in soon and they shipped in 2 business days. I would recomend them.

 I would shop here again

Tried to order but website declined my transaction because of an address verification problem with my PO Box billing address. The shopping cart application they use if very unfriendly. When I called customer service they transferred me twice before I ended up with an Asian speaking CSR whose only suggestion was to call my bank to check my address. When I explained to her that I had my bank statement with my proper address in front of me it was like talking to a wall. She just kept repeating that I needed to call my bank. I asked her to cancel transaction and I will not use this merchant again.

 I would not shop here again

The order was processed promptly. The e-mails I received regarding my order were somewhat confusing as it related to shipping etc. But overall was pleased.

 I would shop here again

When I used my corporate credit card, and attempted to ship the product to a different address, CTI refused to ship to any address EXCEPT what the bank corporate card had on record, and DEMANDED that I ADD any and ALL additional shipping addresses to my BANKS records, before they would ship to any other address than what the BANK had on file. This was absolutely ridiculous, (am I really supposed to add every customer to my bank's records?) so I cancelled the order with CTI, and promptly ordered from another vendor, with a better rating, and easily and quickly achieved my objective without a hassle.

 I would not shop here again

Great customer service! A few phone calls solved the problem. They followed up promptly with the response. Thanks!

 I would shop here again

Good experience. Was my second time with them. Minor unexpected delay but everything was solved. I will buy again

 I would shop here again

Talked with Tech SUpport prior to purchase and got valuable advice. Order processed as expected

 I would shop here again

I tried to order a part with CTI and called to verify that it was in stock. After I ordered I got the run around and was eventually told that the part was on a 2 week backorder. Very frustrating.

 I would not shop here again

Excellent. They were honest and helpful. I tried to place the order, and the salesperson told me to wait one more day because the new models were coming out, with better features and a better price. I really appreciated that, and I actually upgraded and bought a more expensive model.

 I would shop here again

This was my first purchase from CTI. They are absolutely wonderful, order placed, item shipped immediately, received in Honolulu very quickly, great service, great product. Very pleased, would definitely use them again if purchasing another item they sell. J.Phillips, Honolulu.

 I would shop here again

Bought RAM modules that were incompatible with the targeted system and this vendor refused to take the merchandise back. Will not buy from them anymore and will not recommend them to anybody.

 I would not shop here again

Clear web site. Good tracking information. Fast delivery

 I would shop here again

good web site, easy to use, sent confirmation of order to e-mail and followed up to let me know how my order was going

 I would shop here again

This was my first time ordering with CTI and I had a decent experience. The Web site has a lot of typos and it doesn't look like they are reputable, but since it was a Trusted Store I ordered from them ( normally I wouldn't give it a second thought to go to another store).

Aside from receiving way too many e-mails from CTI (a total of SIX), they got both orders out to me very fast. There were some things that made me wonder, however:

1. A bounce back from an e-mail sent from me to sales@cti-intl.com, which was automatically sent from CTI without my knowledge. "Unable to accept message because the server is out of disk space." Not a good e-mail to get from a company you just ordered from.

2. Pretty confusing format for the change in order status (took a while to figure out what had shipped). No need for an e-mail on EVERY change.

3. Duplicate e-mails for the Shipped notification.

All in all, I had a good experience. Just looks like the way they do things is very different from other online retailers.

 I would shop here again

Great prices, great selection, poor order tracking. I ordered an in-stock item on Wednesday and by the following Monday had not seen any change in status. I e-mailed asking when it would ship, they quickly responded "today" but by Tuesday the order status still hadn't changed. I e-mailed again asking for the FedEx tracking number which was provided and the product was shipped the previous day as stated. Then they finally updated my order status to shipped... They could communicate better - I will definately buy from them again because of their selection and prices.

 I would shop here again

fast, easy, cheap, quick delivery and excellent tracking came before the said date.

 I would shop here again

Great experience overall. The order tracking process was excellent. Every time the order status changes an e-mail was sent to me. When the order shipped the tracking number was automatically available on the website. Shipping did take a while since it was ground and coming from New York (and going to California). It would have been nice to have a free 3 day select option instead of free ground. Thanks!

 I would shop here again

It was a good experience to buy the iPod from CTI

 I would shop here again

I've shopped at CTI quite a few times and have never had a single problem with them. Their prices are very reasonable and the delivery is always prompt. I'd definitely buy from them again.

 I would shop here again

This was the worst experience I have had with an online vendor. I purchase online at least 3 - 9 times per month and have for at least 5 years so I'm no newbe. The product & price were just fine. First they double charged my cc & blamed my bank, which was bull. They refunded within 2 days so that was not too bad. I ordered on a Tues night. I reported the double billing on Wed and also followed up on my order. I was told by 3 people that the order would ship that day. I received an email that stated that the order was updated but no notice of shipment yet. I called Thurs morning and was told it shipped and an update would take place within a few hours. Friday afternoon and still no email or confirmation of shipment so I called again and was told, after being on hold, that it was deffenitly shipped on Wed but the imput to the system was way behind. I should have had it on Fri if it was shipped on Wed. I received an email Monday night saying it was shipped, I received it on Thurs. What really sucked was being told that it was shipped but wasn't for 5 days. Really bad managment. I've shopped on other sites where shipment was not for 5 days but at least you knew what was what. Really needs improvement in the shipping & confirmation process.

 I would not shop here again

Great experience. The item purshased was as purported and arrived in a timely fashion

 I would shop here again

good shopping experience quick shipping product in good condition

 I would shop here again

The item is in good condition, fast delivery, and great price.

 I would shop here again

easy, great prices and good tracking. Would like to see moredetails of the products on the website

 I would shop here again

My experience was excellent! I will come back again.

 I would shop here again

At checkout a ten dollar "handling fee" was added to the total. There is no chance in hell I buy from a company with deceptive tactics.

 I would not shop here again

Good job guys! All expectations were met and best price on IPod 20GB!

 I would shop here again

The prince was very good. The shipping was free. I would surely recommend this on line shopping web site.

 I would shop here again

The costumer service was very easy to access, the wait time for calling the costumer service was not long at all. Shorter than expected. The product received was in very good condition and the wait for the product was not very long at all although there were some delays in receiving the product.

 I would shop here again

Good price, reliable, efficient. Would use again. ___________________________________________________

 I would shop here again

Great experience - no problems - and delivery sooner than expected.

 I would shop here again

There was an issue with the shipping/billing address not being the same, which is a common problem. The specific issue was that CTI did not inform me of the problem, so I had to call them to figure out what was going on. I changed my information with my credit card company, but there was still another mistake and again I had to contact CTI to figure out what was going on. On the plus side they were friendly, inexpensive and the item was shipped quickly, once everything was cleared up. So the mistakes were mine, but I had no way of knowing that anything was wrong except for me contacting them. Overall, I would buy from them again if they had another good deal.

 I would shop here again

CTI did a great job on the order. Kept me informed the whole time and shipped the product as expected.

 I would shop here again

I found CTI to have one of the more complete i Pod product/accessory offerings available on the net.

 I would shop here again