Blue Nile

Terrible customer service and quality of band! I bought my fiancee an engagement ring from Blue Nile two months ago. It wasn't an inexpensive ring and I got the setting and band in platinum for durability. The ring is beautiful and we received several   Read full review...

 I would not shop here again

Excellent. Very helpful website with great product.

 I would shop here again

I will definitely shop again at Blue Nile. The pearls I got were more than I expected and the customer service is great.

 I would shop here again

grat merchandise, good prices, will definitely add to favorites and shop there in future

 I would shop here again

I was able to order my items (3 necklaces) and receive them within a couple of days. I was very pleased with the items and the quick service.

 I would shop here again

They kept sending me emails telling me that my credit card company had declined the charge, but when I contacted my credit card company they informed me that they had not. They told me that Blue Nile had made a $1 charge to see if it would go through. It did, but Blue Nile never submitted the entire amount.

 I would not shop here again

I thought that the website was excellent - it made it easy to see exactly what the product details were, which is often hard to do when shopping for jewelry. I also thought that the price was reasonable. When I received the bracelet, it was packaged in a nice gift box, which made the presentation of it very positive.

 I would shop here again

good, simple, fast. how it should be.

 I would shop here again

Very pleased with my shopping experience at Blue Nile.

 I would shop here again

Everything was great.

 I would shop here again

Ordering was easy and delivery was only one day later than the projected arrival date of the merchandise. I exchanged my original selection for another item and was assisted in this process by a customer service representative who was very helpful. Overall this was a very satisfactory shopping experience.

 I would shop here again

great

 I would shop here again

Very Good Web Site and overall company.

 I would shop here again

I was very impressed with the quality and free shipping this merchant offered. I will definitely order from Blue Nile again. Thank you

 I would shop here again

Orginazied, on time

 I would shop here again

My fiance bought my engagement ring on Blue Nile. It is a diamond solitaire, and when it arrived the stone was LOOSE in the setting - which is NEVER supposed to happen in a new ring. I called them and they said I should send the ring back to get it   Read full review...

 I would not shop here again

I wasn't happy that the ring I purchased wasn't what I had expected. The photos on their site don't show an adequate view of the items. They should show an actual size view. The ring purchased was an my anniversary gift and on the web site it looked very similar to my wedding band. Instead it is a much smaller band and tiny sapphires. The setting itself cost more than the wedding band that I have that has larger sapphires and diamonds.

 I would shop here again

They have a wide selection of fine and unique jewelry. Wide range of prices too, from very very affordable and up.

 I would shop here again

This is my third purchase from Blue Nile. I think that their inventory, website, and service is excellent. Keep up the good work!!

 I would shop here again

very good and efficient. they double checked my identity which i liked

 I would shop here again

My experience with Blue Nile was flawless. I never had bought a piece of jewelry before, nonetheless a diamond engagement ring. They provided excellent education about diamonds and how to choose the right one, while balancing quality and value. The   Read full review...

 I would shop here again

I chose Blue Nile to be the place where I purchased my engagement ring for my now wife. I will keep this short a simple for everyone. Blue Nile has some of the best prices you can find in the United States. Since they have no stores around the   Read full review...

 I would shop here again

I purchased my wife's diamond engagement ring from Blue Nile last year and it still looks great. The Asscher in the yellow gold trellis is fantastic. We also purchased our wedding bands and many gifts for our mothers and her friends. The products have always arrived in great shape and on time. Blue Nile is the easy choice for buying jewelry online.

 I would shop here again

I received a beautiful engagement ring from Blue Nile. I loved it and was happy with the service and delivery. The ring looked great (although band appeared smaller than it did online). I Thought I Loved it until the diamond LITERALLY FELL OFF my ring setting after a year and a half. I am lucky that it happened when I noticed and that I didn't loose the diamond. Not only was Blue Nile unhelpful, they actually claimed I must have caused the ring trauma, that diamonds do not just "fall off rings"!!!! Funny that's what I thought too....I would NEVER SHOP HERE AGAIN!!

 I would not shop here again

My husband purchased my engagement and wedding ring through Blue Nile, both platinum pave' diamond settings. They are beautiful rings. However, as in other reviews, within 9 months of wearing each, both rings now consistently give me blisters and a red rash. I do not know if it is the specific setting, the metal, etc. but it is extremely disappointing and frustrating. I would highly warn couples of making this financial and emotional investment through Blue Nile, as there does not seem to be an opportunity for recourse through their website or customer service.

 I would not shop here again

I referred my (now) fiance to Blue Nile when he was shopping around for my engagement ring.

He was so pleased with the website and the prices that he ended up purchasing my ring there.

The ring (1.00 carat round, G color, VS2 clarity, Excellent Cut) is absolutely GORGEOUS! He was extremely pleased with the service he received, the ring arrived exactly when the Blue Nile website said it would, and if we have future fine jewelry purchased required, we will DEFINITELY use Blue Nile again. He checked with several local jewelry stores and none could even come close to the quality and the price. The diamond is so brilliant it looks a LOT bigger than 1.00 carat!

 I would shop here again

My wife has two bands purchased from Blue Nile to go around a ring not purchased at Blue Nile. After 9 months her finger started to break out with blisters. The ring not purchased at Blue Nile doesn't have any skin irritation lines but the two outside bands (purchased from Blue Nile) do show blistering. We bought White Gold. I called Blue Nile and they would not work with me on it other than telling me they would sell two platinum bands at cost. This doesn't help me. I just hope the diamond earrings I bought at Christmas don't cause her similar problems. If they do, I will be back.

 I would not shop here again

I was shocked. I thought that Blue Nile would have the cheapest stones, and that with a little research, I'd be able to find a brilliant diamond for a steal. Not so.

I bought a diamond on Blue Nile after thorough research. I opted to focus on brilliance, choosing a diamond with a perfect cut, polish, symmetry, and precise table and depth measurements. I was appalled when I brought it to my jeweler to have it mounted. After some discussion, he asked me what I paid for the stone. I undercut the actual price by $1,000. The jeweler then pulled out a beautiful stone -- same size, better color, perfect cut, and same clarity -- and said, "This is what you would get in here for that price."

Bottom line -- go talk to your jeweler and be honest with him or her. Blue Nile is good for people who don't live near any jewelery stores, not for the average person looking to save a few bucks.

 I would not shop here again

My experience has been nothing short of horrible! First the package was late so I emailed bluenile for a tracking number which they would not give me (for security reasons). To make matters worse I had a flight the next day to surprise my girlfriend and give her the ring. Unfortunately the ring never came before my flight and it messed up my plans. When I got back and was dealing with the fact my plans were screwed up I got an email saying I could pick up the package. So I decided I would do just what FedEx wouldn’t do and drive down and pick up the package myself. The woman at bluenile said they would be holding it for me. When I made it to the FedEx office (45 minutes away) the guy said I would need a tracking number to find the package, but since bluenile doesn’t give out tracking numbers there was no way for me to get the package. To be honest I’m so mad that I’m just going to return the ring and go to Costco or something.

 I would not shop here again

My fiance wanted to replace the diamond earrings I wore, that were given to me by my ex husband. We went to Mondera, where we had chosen and had built an engagement ring. At that time, Mondera did not have a large selection of diamonds in the   Read full review...

 I would not shop here again

Ordering is not a problem for Bluenile.com. Its a few clicks away, and bam, in 5-7 business days I recieved my $275 platinum bracelet for my fiance.

This is when the problems began
1. The platinum bracelet was very thin, the pictures made it look large, as if my $275 went somewhere
2. After 1 month of wearing it, the PLATINUM bracelet somehow managed to loosen/break and fell off her hand without realizing it. Lord knows where it is now!

 I would not shop here again

Best way to buy diamonds on the web -- and probably anywhere. I read a book on how to buy diamonds, and visited several stores, including Bailey Banks & Biddle. Department stores like Macy's had low quality stones with many black inclusions visible to   Read full review...

 I would shop here again

Back in July, 2005 I purchased an Engagement Ring from Blue Nile and was and still am very happy that I did. The process was very easy, they have all the information you need to research. Their selection of diamonds is unmatched. They have every diamond you can imagine and hope for. I compared their prices with Mervis Diamonds - Littman - Bailey Banks and others, and Blue Nile's prices were better by about $1,000, no lie. The ring came on time. She loves it. I highly recommend this site. If you are someone who likes to shop on your own and not have the pressure of a salesman trying to make a buck, then Blue Nile is for you. Finally, I realized how great Blue Nile was when my fiance took the ring to get it resized (my error), the jeweler appraised about $3,000 more than I paid. No lie.

 I would shop here again

I was initially very concerned about buying something as expensive and important as a diamond intended for an engagement ring on-line, but the prices seemed to be drastically better than what I could find locally. Obviously this made me worry about the   Read full review...

 I would shop here again

Blue Nile was great to deal with when making a purchase. However when it came to dealing with a return on a defective product they failed miserably. To start I had to return the ring 2 times. The first time it was do to a failure in the white gold   Read full review...

 I would not shop here again

Background I used Bluenile.com a little over a year ago for researching and shopping for a diamond engagement ring. I had visited local jewelry stores with my wife to get a basic idea of what she wanted, and then I used Bluenile to learn about   Read full review...

 I would shop here again

www.bluenile.com is an impressive website. I placed on order for their Sterling Silver Heart-Tag Necklace and received it 2 days later. The necklace is exquisite!! I can not believe the number of compliments I have received on this item. It was shipped FedEx 2 day at no charge! The site is very easy to navigate and search. The order status and tracking services are easily accessible and very accurate. I will definitely do business with them again

 I would shop here again

My boyfriend bought me a $325 platinum bracelet from Blue Nile for Christmas. The bracelet itself is very nice looking, but within 2 months the ring holding the clasp to the end of the bracelet came loose. Upon calling Blue Nile I was told they would   Read full review...

 I would not shop here again

I ordered a $14,000 engagement ring from Blue Nile. When it arrived there was some type of dirt on the setting under the diamond which was CLEARLY visible through the stone. This should not have happened for the price I paid. Moreover, when I called customer service they told me to use a tooth brush to try to clean it off. Again, not the type of experience I expected after purchasing a rather expensive piece of jewelry from them. What's more, the color of the side stones in the setting did not match each other very well. All told I was very disappointed and I think the ring will be going back.

 I would not shop here again

The purchase was a matching engagement/wedding set for my wife. I looked at local stores and found the prices at blue nile to be very competitive, so after much consideration, I purchased an $8,800 round, 1ct diamond and a platinum band with sidestones.   Read full review...

 I would not shop here again